Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tatum Pond

Galesburg,IL

Summary

In both of my jobs, I was considered to be highly responsive, cooperative, and energetic. My customer service and co-worker relations helped me receive a promotion in less than a year at McDonald's. By maintaining proffessional relations, reporting inappropriate behaviours towards my fellow coworkers, and by being a helpful worker, I was able to leave with all work relations in tact. Worker safety, health, and happiness was my priority above customer satisfaction, seeing that without a properly motivated and safe crew, customer service rapidly decreases, which was a mind-set greatly appreciated by my managers and co-workers.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
10.2022 - 08.2023
  • Improved crew efficiency by implementing streamlined processes and procedures.
  • Provided exceptional customer service, resulting in increased repeat business and positive feedback.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
  • Managed team according to company standards and compliance requirements.

Delivery Driver

The Floratory
01.2022 - 10.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Helped with basic store maintence and delivery prep as a crew member.

Education

High School Diploma -

Metamora Township High School
Metamora, IL
05.2023

Skills

  • Inventory Restocking
  • Initiative and Self-Motivation
  • Safe Food Handling
  • Safety
  • Customer Service
  • Clear Communication
  • Verbal and Written Communication
  • Positive Company Representation

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Crew Member

McDonald's
10.2022 - 08.2023

Delivery Driver

The Floratory
01.2022 - 10.2022

High School Diploma -

Metamora Township High School
Tatum Pond