Tatum Smith
Palestine,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
9
9
years of professional experience
Work History
Server
Cotton Patch Cafe
Palestine, Texas
10.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
Gas Station Attendant
Cefcostores
Palestine, Texas
02.2022 - 03.2023
- Greeted customers, answered questions and provided assistance with purchases.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Assisted customers in locating items throughout the store.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Verified age requirements for purchase of alcohol and tobacco products.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
Cashier
H-E-B Grocery
Granbury, Texas
03.2016 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Gas Station Attendant
H-E-B Grocery
Granbury, Texas
03.2016 - 10.2021
- Greeted customers, answered questions and provided assistance with purchases.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Completed regular maintenance tasks such as changing air filters and oil changes on vehicles.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Checked tires for pressure, tread depth and wear patterns during tire rotations or other services requested by customers.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Recorded sales information into computerized system accurately and timely.
- Processed credit card payments via POS terminal in a secure manner.
Education
High School Diploma -
Granbury High School
Granbury, TX03-2017
Skills
- Supply Restocking
- Food inspection
- Food Running
- Table Bussing
- Guest Engagement
- Table Setting
- Order Management
- Safe Food Handling
- Beverage Preparation
- Meeting planning
- Proposal Writing
- Check processing
- Quality Assurance
- Appointment Scheduling
- Invoice Processing
- Office Administration
- Research
- Calendar Management
- Minute Taking
- Reception oversight
- Filing
- Mail handling
- Scheduling
- Data Entry
- Customer Relations
- Technical Support
Timeline
Gas Station Attendant
Cefcostores
02.2022 - 03.2023
Server
Cotton Patch Cafe
10.2021 - Current
Cashier
H-E-B Grocery
03.2016 - 10.2021
Gas Station Attendant
H-E-B Grocery
03.2016 - 10.2021
High School Diploma -
Granbury High School