
Dedicated customer service representative with expertise in complaint resolution and staff training. Proven ability to enhance customer satisfaction and streamline payment processing.
Utilized comprehensive computer skills to support project execution and team collaboration.
Conducted comprehensive training sessions to equip new hires with essential knowledge and resources.
Evaluated optimal cleaning techniques for various fabrics and garments.
Responded to calls and provided accurate information to enhance customer experience.
Interacted with a wide range of customers to provide tailored solutions and support.
Facilitated communication with Spanish-speaking employees to enhance workplace collaboration.
Completed Phlebotomy training
Completed Vocational school for health sciences and technology in 2024
Competed in HOSA adult/infant CPR competition
National Charity League member completing over 100 hours of service
Phlebotomy Technician
CPR
BLS
OSHA safety compliance