Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Tatyana Arriaga

Manitowoc,WI

Summary

Experience in fostering supportive and inclusive living environments. Skilled in conflict resolution, crisis management, and event planning. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of people.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Kohler Water Spa
04.2025 - 07.2025
  • Delivered exceptional Forbes 5 star customer service, ensuring satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline order delivery, enhancing operational efficiency.
  • Managed multiple tables effectively during peak hours, maintaining high service quality.
  • Resolved customer complaints promptly, improving overall dining experience and loyalty.
  • Implemented upselling techniques that contributed to increased sales and enhanced guest experience.

Resident Assistant

Angelus Senior Living
06.2022 - 06.2024
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.
  • Developed valuable life skills in residents, including time management, conflict resolution, and effective communication.

Guest Service Staff

Holiday Inn Hotel
03.2021 - 06.2022
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Resolved customer complaints professionally, restoring guest confidence in the establishment's services.
  • Collaborated with housekeeping staff to ensure timely room availability and optimal cleanliness.
  • Managed reservation system, maintaining accurate records and preventing overbooking or scheduling conflicts.

Waitress

Luigi's Italian Restaurant
02.2021 - 06.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Crew Member

McDonalds
04.2020 - 02.2021
  • Managed customer interactions across front counter, drive-thru, and various operational zones.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

Associates Of Art And Science - General Studies

University Wisconsin Greenbay
Manitowoc, WI
05.2024

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Emergency response
  • Documentation and reporting
  • Effective planning
  • Public speaking
  • Health and safety compliance
  • Residential support
  • First aid
  • Certified medication aide
  • Maintain high quality standard

Certification

CBRF

Phlebotomy

Bartending

Timeline

Server

Kohler Water Spa
04.2025 - 07.2025

Resident Assistant

Angelus Senior Living
06.2022 - 06.2024

Guest Service Staff

Holiday Inn Hotel
03.2021 - 06.2022

Waitress

Luigi's Italian Restaurant
02.2021 - 06.2021

Crew Member

McDonalds
04.2020 - 02.2021

Associates Of Art And Science - General Studies

University Wisconsin Greenbay

Similar Profiles

CREATE PROFILE