Tatyana Harris
Atlanta ,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fitness Sales Consultant
Body-20 Buckhead
02.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Assistant Teacher
Little Sunshine's Playhouse
06.2022 - 09.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in implementation of new learning tools, systems and materials.
Education
Bachelor of Arts - Sociology
Oglethorpe University
Atlanta, GA05.2022
Skills
- Cash Register Operations
- Continuity Management
- Offer Negotiations
- Contact Management Systems
- Monitor Security
- Suggestive Selling
- Effective Scheduling
- Time Management
- Effective Listening and Communication
- Maintaining Clean Work Areas
- Campaign Support
- Cold Calling
- Appointment Booking
Certification
- First Aid/CPR Certified
Timeline
Fitness Sales Consultant
Body-20 Buckhead
02.2023 - Current
Assistant Teacher
Little Sunshine's Playhouse
06.2022 - 09.2022
Bachelor of Arts - Sociology
Oglethorpe University
Similar Profiles
Lindsey NicholsLindsey Nichols
Sales Associate at BODY 20Sales Associate at BODY 20
Frankie SmithFrankie Smith
Optometrist Assistant at 20/20 Eyeglass SuperstoreOptometrist Assistant at 20/20 Eyeglass Superstore
Lesley GuerreroLesley Guerrero
Chiropractic Intern at Thrive 20/20Chiropractic Intern at Thrive 20/20
Antwan FloydAntwan Floyd
Senior Talent Acquisition Specialist - GTM at ZoomInfoSenior Talent Acquisition Specialist - GTM at ZoomInfo
Andres DavilaAndres Davila
Warehouse Associate at SportswarehouseWarehouse Associate at Sportswarehouse