Ta'tyana Lecounte
InsuranceExpress
Royal,FL
11
years of professional experience
Detail-oriented Criminal Justice professional with a Bachelor of Science in Criminal Justice Administration and over eight years of experience in record management and regulatory compliance. Expertise in handling confidential information, analyzing case documentation, and producing accurate reports. In-depth knowledge of criminal justice procedures and evidence management. Seeking a role as Evidence Specialist, Crime Scene Investigator, or similar position to leverage strong organizational and analytical skills.
Work History
Administrative Assistant/Assistant Accountant
8 Years 11 Months- Streamlined office procedures to enhance efficiency and reduce operational delays.
- Coordinated appointment scheduling for executives, ensuring optimal time management.
- Managed insurance documentation, maintaining accuracy and compliance with regulatory standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Manage administrative operations in a fast paced office environment.
- Maintain confidential client records and ensure documentation accuracy.
- Resolve payment discrepancies while maintaining regulatory compliance.
- Prepared working papers, reports and supporting documentation for audit findings.
Medical Assistant
2 Years 1 Month- Managed patient scheduling and follow-ups, enhancing appointment adherence and reducing wait times.
- Assisted healthcare providers with patient examinations, ensuring efficient clinic operations.
- Conducted preliminary patient assessments, documenting vital signs and medical histories accurately.
- Maintained organized medical records in compliance with privacy regulations, improving data retrieval efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Bachelor of Science - Criminal Justice
Medical Assistant - Medical Assistant
Skills
Office administration
Data entry
Computer skills
Customer service
Document Management analysis
Criminal justice studies
Regulatory compliance
Document Management expertise
Criminal Justice Understanding
Data Analysis
Criminal justice experience
Record Keeping
Timeline
Administrative Assistant/Assistant Accountant
InsuranceExpress
09.2017 - CurrentRead More
Medical Assistant
Florida Resource Center For Women And Children
08.2015 - 09.2017Read More
University of Phoenix
Bachelor of Science from Criminal Justice
Read More
Florida Career College
Medical Assistant from Medical Assistant
Read More