Tatyana Lee
Shreveport,LA
Summary
Pharmacy Technician with 4 years of hands-on experience supporting prescription processing, claims coordination, and medication dispensing. Leverages strong quality assurance, inventory management, regulatory compliance, and customer-service skills to ensure accurate, timely delivery of pharmacy services and adherence to payer requirements. Collaborates effectively with clinical, billing, and provider teams to resolve issues, educate patients on costs and processes, and pursue continued professional growth in pharmacy operations.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Tek Systems
10.2025 - Current
- Data Management: Accurately enter and maintain authorization data in electronic systems.
- Policy Knowledge: Stay updated on various insurance policies and payer requirements.
- Team Collaboration: Work with billing, clinical, and patient service teams for smooth coordination.
- Patient Education: Inform patients about the process, potential costs, and delays.
- Remote
Pharmacy Technician
Optum Rx
10.2024 - 09.2025
- Process pharmacy claims and resolve discrepancies.
- Support pharmacy network management to ensure service delivery.
- Coordinate with healthcare providers to ensure accurate benefit services.
- Remote
Pharmacy Technician
Walgreens
Bossier City, LA
10.2021 - 10.2024
- Assisted with prescription filling, labeling, and medication packaging.
- Answered patient and provider calls, ensuring timely issue resolution.
- Maintained accurate inventory and records of medications.
- Promoted strict adherence to HIPAA compliance during all interactions.
- Assisted pharmacists in preparing medications, ensuring accuracy and efficiency in dispensing, which enhanced patient safety.
Education
Ayer’s technical college
Shreveport, LA10.2021
Skills
- Quality Assurance
- Customer Service
- Time Management
- Technical Proficiency
- Problem Solving
- Regulatory Compliance
- Inventory Management
Timeline
Pharmacy Technician
Tek Systems
10.2025 - Current
Pharmacy Technician
Optum Rx
10.2024 - 09.2025
Pharmacy Technician
Walgreens
10.2021 - 10.2024
Ayer’s technical college