Summary
Overview
Work History
Education
Skills
Certification
Overview
Timeline
Hi, I’m

Tatyana-Lee Lovejoy

Springfield,MA
Tatyana-Lee Lovejoy

Summary

Dynamic manager with a proven track record at Cold Stone Creamery, excelling in staff training and strategic planning. Skilled in complex problem-solving and relationship building, I successfully enhanced team efficiency and improved customer satisfaction. Committed to fostering a collaborative environment while achieving organizational goals through effective communication and documentation.

Overview

3
years of professional experience
1
Certification

Work History

Cold Stone Creamery Lake Saint Louis

Manager
04.2022 - Current

Job overview

Supervised team to guarantee efficient task execution.

MHA

DHR
11.2024 - 06.2025

Job overview

Facilitated access to apartments and jobs while providing temporary housing.

Education

Central High School
Springfield, MA

Diploma
06.2024

University Overview

Skills

  • Time management
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Customer relationship management (CRM)
  • Staff development
  • Marketing
  • Expectation setting
  • Emergency response
  • Contract management
  • Computer skills
  • Team leadership
  • Flexible schedule
  • Issue resolution
  • Strong work ethic
  • Light housekeeping

Certification

Cpr certified

Overview

1

4134598487

Timeline

DHR
MHA
11.2024 - 06.2025
Manager
Cold Stone Creamery Lake Saint Louis
04.2022 - Current
Central High School
Diploma

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