Summary
Overview
Work History
Education
Skills
Timeline
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Tatyana Mayorga

Miami,FL

Summary

A dedicated leader with demonstrated strengths in prioritizing and delegating tasks to drive goal achievement. Excellent verbal and written communication with a strong background in time management skills, strategic planning and exceeding goals.

Overview

6
6
years of professional experience

Work History

Financial Clearance Assoc 1

Baptist Health
05.2023 - Current
  • Consistency meets/exceeds department standards for accuracy pertaining to insurance verification and obtaining pre-certification/authorization
  • Remains up-to-date on all insurance/managed care contract requirements, for verification purposes and calculation of patient's estimated financial responsibility
  • Accurately verifies all insurance benefits online or via phone and documents appropriately in the registration system/electronic medical record

Department Manager

McDonald's Restaurant
06.2022 - 05.2023
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Communicated hourly reports to employees to clarify service time data, review sales and customer satisfaction to maintain high level productivity targets
  • Assigned daily employee responsibilities while keeping workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Territory Sales Manager

The Salty Supply Co.
12.2021 - 05.2022
  • Targeted prospects in other territories through careful research of competitor products, services and trends
  • Maintained relationships with established accounts by communicating regularly to address any concerns while strategically upselling new products
  • Proactively sought out prospected new businesses via cold calling by tracking customer contact lists, explaining product services and engaging prospects in person.

Shift Manager/Key Holder

Einstein Bros. Bagels
10.2018 - 11.2020
  • Opened and closed store 3-5 days per week by counting registers, making deposits and storing/filing all daily paperwork
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Miami Sunset Senior High School
Miami, FL
05.2018

Skills

  • Inbound/Outbound calls
  • Computer knowledge
  • Microsoft Office
  • Confidentiality handling
  • Customer Service
  • Goals/Performance
  • Time Management
  • Detail oriented

Timeline

Financial Clearance Assoc 1

Baptist Health
05.2023 - Current

Department Manager

McDonald's Restaurant
06.2022 - 05.2023

Territory Sales Manager

The Salty Supply Co.
12.2021 - 05.2022

Shift Manager/Key Holder

Einstein Bros. Bagels
10.2018 - 11.2020

High School Diploma -

Miami Sunset Senior High School

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Tatyana Mayorga