Tatyana Messam
Springfield,MA
Overview
4
4
years of professional experience
Work History
Department Lead
RoundOne Bowling and Amusement
Holyoke, MA
05.2024 - Current
- Managed the end-to-end functionality of over 100 arcade games and attractions, serving as the primary technical troubleshooter to ensure minimal guest downtime and achieve 98% operational uptime.
Market Associate
Granny’s Place
Agawam, MA
09.2023 - 02.2024
- Managed daily transactions and front-of-house operations for a combined Farmers Market, Deli, and Ice Cream counter, ensuring efficient service flow for diverse product lines.
Crew Member
Dunkin
Wilbraham, MA
09.2022 - 01.2023
- Managed POS transactions, cash reconciliation, and secure deposits, maintaining strict adherence to financial security and end-of-day reporting procedures.
- Ensured consistent quality and adherence to brand standards for all food and beverage products, minimizing waste and maintaining a high level of health code compliance.
Timeline
Department Lead
RoundOne Bowling and Amusement
05.2024 - Current
Market Associate
Granny’s Place
09.2023 - 02.2024
Crew Member
Dunkin
09.2022 - 01.2023