Tatyana Ransome
Birmingham
Summary
Dynamic professional with a proven track record in account management and customer relationship building. Excelled in maximizing revenue growth and enhancing client satisfaction through strategic upselling and personalized service. Skilled in performance tracking and lead generation, contributing to significant sales achievements and fostering long-term business relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Sales Specialist
Bodybar Pilates
08.2024 - Current
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Maintained up-to-date knowledge of products and services to effectively address customer inquiries.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Built and maintained relationships with customers to encourage repeat business.
Senior Account Specialist
Enterprise Truck Rental
08.2023 - 08.2024
- Maximized revenue growth by preparing contracts, processing payments and strategic upselling across 10 accounts.
- Collaborated closely with sales teams to identify new business opportunities within existing accounts, leading to additional revenue streams.
- Developed customized proposals that effectively communicated the value of the company's offerings and addressed clients specific pain points, resulting in nearly $22,000 in gross revenue.
- Collaborated with cross-functional teams to optimize account performance, address client concerns and improve client satisfaction.
Management Assistant
Enterprise Rent-A-Car
08.2021 - 08.2023
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel and financial matters.
- Oversaw training and onboarding process for all newly hired employees.
Education
Bachelor of Arts - Advertising
The University of West Florida
Pensacola, FL12-2018
Skills
- Customer relationship building
- Performance tracking
- Account management
- Lead generation
- Advertising and marketing
Certification
- Hootsuite
- Cision
Timeline
Customer Sales Specialist
Bodybar Pilates
08.2024 - Current
Senior Account Specialist
Enterprise Truck Rental
08.2023 - 08.2024
Management Assistant
Enterprise Rent-A-Car
08.2021 - 08.2023
- Hootsuite
- Cision
Bachelor of Arts - Advertising
The University of West Florida
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