Tatyani Powell
Sacramento,CA
Summary
Dynamic and compassionate professional with extensive experience in healthcare and customer service roles, notably as a Medical Biller at DMSCO. Excelled in reducing claim denials through meticulous data entry and insurance verification, while enhancing client relations with superior communication and organizational skills. Proven track record in improving patient and customer experiences.
Overview
2023
2023
years of professional experience
Work History
Receptionist
Naturopathic Med
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Medical Biller
DMSCO
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
Elderly Caregiver
IHHS
02.2022 - 02.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Graduate Certificate - Medical Billing
UEI College
Florin Rd08.2022
Diploma - All Course
Florin High School
Cotton Wood Way 06.2011
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
Languages
Patios
Native or Bilingual
English
Full Professional
Timeline
Elderly Caregiver
IHHS
02.2022 - 02.2023
Receptionist
Naturopathic Med
Medical Biller
DMSCO
Graduate Certificate - Medical Billing
UEI College
Diploma - All Course
Florin High School
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