Taunja Johnson
Mount Prospect,Illinois
Summary
I am a detail-oriented person with strong communication skills and a focus on customer service. Proven ability to manage schedules and assist clients effectively, ensuring a positive experience.
Overview
7
7
years of professional experience
Work History
Business coordinator
International Services Inc. (SMS)
Arlington Heights, IL
10.2024 - Current
- Handled outbound and inbound phone calls.
- Schedule appointments for clients
- Collect client information in a secure manor
- Manage client schedules
Brick specialist
Lego Inc.
Schaumburg, IL
09.2023 - Current
- Preformed efficient transactions
- Stock products and manage shelf space
- Assist customers
- Maintained and cleaned shelves, sales floor, and register
- Recorded sales every hour on sales dashboard
- Lift, move, and put up merchandise to its respective spot in the store
Cashier/Customer service
Mitsuwa Marketplace
Arlington Heights, IL
09.2022 - 08.2023
- Preform transactions
- Lift, move, and stock merchandise
- Restock
- Clean
- Preform returns
- Secure locks on high-value merchandise
- Answer phone calls from customers to answer requests, complaints, and questions
Keyholder
Squishables Inc.
Chicago, IL
11.2021 - 03.2022
- Closed and opened the store, following the according procedures
- Cleaned and disinfected sales floor
- Retrieve and manage deliveries
- Organize/stock merchandise to ensure the sales floor was well managed for customers
- Perform transactions.
- Price merchandise
- Count register during closing/opening shifts and record the according number in sales record
Teacher's Assistant
University Of Woodlawn Campus
Chicago, IL
01.2019 - 06.2019
- Rearranging desks
- Lifting/moving large boxes
- Cleaning and reorganizing classroom materials
- Deliver files and paperwork to teacher
- Help and communicate with students
- Grade papers and stock them in folders for the teacher
- Watched over the classroom environment when the teacher leaves periodically
- Cleaning and sterilizing the room after class is dismissed
- Assist the teacher in setting up lesson for next classroom
- Hand out the tasks for the day to the students
Education
diploma -
University Of Woodlawn Campus
Chicago, IL06.2019
Skills
- Communication
- Transaction handling
- Customer service
- Appointment scheduling
- Data entry
- Organization
- Team player
- Great listener
- Patient
Websites
Timeline
Business coordinator
International Services Inc. (SMS)
10.2024 - Current
Brick specialist
Lego Inc.
09.2023 - Current
Cashier/Customer service
Mitsuwa Marketplace
09.2022 - 08.2023
Keyholder
Squishables Inc.
11.2021 - 03.2022
Teacher's Assistant
University Of Woodlawn Campus
01.2019 - 06.2019
diploma -
University Of Woodlawn Campus