Tauran Mccall
Ludlow,MA
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Birchstone Management. Excelled in staff management and problem-solving, boosting efficiency through innovative workflow strategies. Skilled in training and mentoring, adept at motivating employees to achieve and exceed goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Birchstone Management
05.2015 - 02.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Education
High School Diploma -
Putumn Vocational School
Springfield, MA06.1999
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Staff Discipline
- Staff Development
Timeline
Supervisor
Birchstone Management
05.2015 - 02.2023
High School Diploma -
Putumn Vocational School
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