Tauri Henson

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Collected and documented patient medical information such as blood pressure and weight.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

• Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
• Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
• Contributed to the development of new scheduling protocols, enhancing overall department efficiency.
• Coordinated complex surgical cases, including multi-disciplinary surgeries, to optimize patient outcomes.
• Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
• Trained new team members on best practices for surgery coordination, fostering a supportive work environment.

I was able to pass my course final with a score of 100%