Tauscha Willis

• Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
• Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
• Managed returns and exchanges, resolving customer issues promptly and professionally.
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• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Verified prescriptions and drug labels, documents and packages.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Interpreted and processed medication orders under supervision of pharmacist.
• Prepacked bulk medicines filled bottles with prescribed medications and typed and affixed labels.
• Answered telephones to respond to questions or requests.
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Coordinated verification and filling of more than 500 plus daily prescriptions in high-volume hospital pharmacy environment.

Coordinated verification and filling of more than 400 plus daily prescriptions in high-volume retail pharmacy environment.

• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter
• Entered and processed patients' prescriptions into internal system
• Counted and labeled prescriptions with correct item and quantity
• Resolved third-party billing, computer system and customer service issues
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need
• Managed opening and closing duties for pharmacy
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions