Tavares Lee
Memphis,TN
Summary
Accomplished General Manager at U-Haul Moving & Storage of Southaven, adept in time management and customer service, significantly improved fleet maintenance and team performance. Excelled in profit/loss analysis and inventory management, leveraging Microsoft Excel skills. Proven track record in mentoring staff and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
General Manager
U-Haul Moving & Storage of Southaven
Memphis, TN
07.2023 - Current
- Manage the fleet to deliver clean and well-maintained equipment
- Perform profit/loss analyses
- Hire and mentor new team members
- Track and itemize inventory
- Manage the personnel budget
- Ensure that customers receive the highest quality of care
- Keep track of fuel receipts and petty cash
- Clean and monitor the premises, and maintain a secure environment
- Participate in ongoing continuous U-Haul education through U-Haul University
- Prepared staff work schedules and assigned team members to specific duties.
Forklift Operator
NIKE INC
Memphis, TN
10.2008 - 05.2023
- Checks in and checks out assets
- Inspects all support supplies upon return and cleans and tests as required
- Utilizing the semi-tractor trailer and/or forklifts, moves equipment safely on the depot premises
- Assures all major equipment, ancillary support equipment, and trailers are inspected when returning to the depot
- Rental support supplies check in and check out must be accurately documented in proper formatting
- Documents and reports any damages or missing items to Ops Team within 24 hours
- Schedules local trailer repair vendors to complete inspections and minor repairs
- Reports all activities regarding trailer inspections and repairs to Ops Team
- Reports any noncompliance to Ops Team in timely manner
- Maintains a clean, well-organized depot where all equipment and accessories are clean and easily accessible
- Takes ownership of all assets at the depot and takes any necessary steps to increase their reliability and useful life
- Responsible for safe practices at the depot and assuring company safety policies and procedures are enforced
- Supports local service technicians
- Performs an inventory of support accessories on a quarterly basis as driven by Ops Team Leaders
- Is responsible for all assets located in the facility
- Packages accessories and load/unloads rental assets as they are shipped to or returned from rental projects
- Executes preparation of equipment
- Understands and maintains all reporting tools used by the Ops Team and provides daily updates so the data is always accurate
- Is available after hours for urgent customer needs
- Develops and maintains local relationships with vendors who support various depot requirements
- Performs other duties or projects that may be assigned or needed in this role
Education
University High School -
University High School
Miami, FL03.2004
Elementary education -
East Mississippi CC
Scooba, MSSkills
- Time management
- Communication skills
- Customer service
- Computer literacy
- Microsoft word
- Microsoft excel
- Documentation review
Timeline
General Manager
U-Haul Moving & Storage of Southaven
07.2023 - Current
Forklift Operator
NIKE INC
10.2008 - 05.2023
University High School -
University High School
Elementary education -
East Mississippi CC
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