Valerie Tavares
Retail Sales Associate
Queens,NY
Summary
Driven sales associate with over 3 years of experience at top retailers including Victoria's Secret & PINK, excelling in upselling strategies and complaint handling. Demonstrated ability to exceed sales targets through excellent communication and multitasking abilities, enhancing customer satisfaction and loyalty. Proficient in POS system operations, embodying dependability with a goal-oriented approach.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Retail Sales Associate
Victoria's Secret & PINK
02.2013 - 07.2016
- Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Improved sales performance by actively promoting products and engaging customers in informative conversations.
- Solved problems with products and services by providing customers with technical support.
- Informed customers about special promotions and provided detailed information for various products.
- communication skills.
- The ability to connect with people across different levels of an organization is a valuable asset.
Retail Sales Associate
Forever 21
New Orleans, Louisiana
01.2013 - 06.2015
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
Sales Associate
Bakers Shoe Store
10.2012 - 01.2013
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Demonstrated results-oriented seller with at least 3 years of experience in high-performance selling environment.
- Organized store merchandise racks by size, style, and color to maintain clean, visually appealing showroom.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Helen Cox High School
Harvey, LA 05.2001 -
Skills
POS system operations
Certification
HHA - Home Health Aide
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
Timeline
HHA - Home Health Aide
07-2024
Retail Sales Associate
Victoria's Secret & PINK
02.2013 - 07.2016
Retail Sales Associate
Forever 21
01.2013 - 06.2015
Sales Associate
Bakers Shoe Store
10.2012 - 01.2013
High School Diploma -
Helen Cox High School
05.2001 -
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