Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tavaris Guider

Versailles,IN

Summary

Knowledgeable AR Manager with proven background in managing accounts receivable processes. Adept at streamlining billing operations and improving cash flow, consistently ensuring timely collections and minimizing outstanding debt. Demonstrated ability in utilizing financial software and fostering productive team collaboration.

Overview

19
19
years of professional experience

Work History

Accounts Receivable Manager

Baxter/ Hill-Rom
01.2022 - Current
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Analyzed aging reports and provided recommendations for improving collections efforts.
  • Developed and maintained strong client relationships, fostering trust and open communication.

Associate Resource Center Scheduling Coordinator

Honda Manufacturing of Indiana-Greensburg, IN
03.2016 - 09.2018
  • Manage Daily Associate Progression
  • Logistic Training Coordinator
  • ESA Assessment Training
  • Ivy Tech ESA Program Coordinator

Contact Center Global Coordinator

Gardens Alive-Lawrenceburg, IN
10.2018 - 12.2022
  • Managing Call Center Agents Daily Progress. Training and coaching agents in basic phone, email and chat communications.

Director of Operations

Spartan Logistics-Cincinnati, OH
01.2014 - 12.2015
  • Daily Product Invoice
  • Billing & State Coding for Distribution
  • Customer Service Via Phone, Email and Direct
  • Documented Inventory and Sales management

Customer Service Professional

Greensky Trade Credit-Covington, KY
09.2012 - 12.2013
  • Direct Customer Service Via email and Phone
  • Customer Loan Servicing
  • Account Management & Collections
  • Daily, weekly, Monthly & Quarterly Account Management

Customer Service Professional

Manpower North America-Florence, KY
02.2009 - 08.2012
  • Staples Call Center-Delivery Resolution Agent
  • American cancer Society- Events Coordinator
  • DHL Express- Custom Clearance Specialist
  • Ceva Logistics- Ocean Export Clearance Specialist

Event Analytical Coordinator

Fifth Third Bank-Cincinnati, OH
03.2007 - 01.2009
  • Direct ATM and Vault Monitoring and Troubleshooting
  • Emergency Distress Communications
  • Remote IT Solutions and Maintenance

Education

Associate of Arts - Business Management

Middle Tennessee State University
Murfreesboro, TN
01.2007

Skills

  • Recruiting
  • Leadership
  • Quality assurance
  • Training & development
  • Program management
  • Quality Assurance
  • Customer relationship management
  • Operations management
  • Logistics
  • Human resources
  • Power BI
  • CSR (10 years)
  • Team Management
  • Account management
  • Financial records and reporting

Additional Information

  • Skills
  • Front Desk, CSR, Call Center, Customer Care, Customer Service, Customer Support

Timeline

Accounts Receivable Manager

Baxter/ Hill-Rom
01.2022 - Current

Contact Center Global Coordinator

Gardens Alive-Lawrenceburg, IN
10.2018 - 12.2022

Associate Resource Center Scheduling Coordinator

Honda Manufacturing of Indiana-Greensburg, IN
03.2016 - 09.2018

Director of Operations

Spartan Logistics-Cincinnati, OH
01.2014 - 12.2015

Customer Service Professional

Greensky Trade Credit-Covington, KY
09.2012 - 12.2013

Customer Service Professional

Manpower North America-Florence, KY
02.2009 - 08.2012

Event Analytical Coordinator

Fifth Third Bank-Cincinnati, OH
03.2007 - 01.2009

Associate of Arts - Business Management

Middle Tennessee State University