Jayla Veneszee
Quincy,FL
Summary
Dynamic and detail-oriented professional with experience at Walgreens, Main Street Urgent Care, as well as clinical experience in nursing school, excelling in electronic health records management and patient care. Proven ability to administer medications and collaborate effectively with healthcare teams, enhancing patient outcomes. Strong communication skills and a commitment to safety compliance ensure high-quality service in fast-paced environments. I am also proven to provide comforting environments for patients who hope to get well and return to their usual activities of daily living.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Customer Service Representative
Walgreens
Quincy , FL
11.2020 - 03.2025
- Assisted customers with medication inquiries and prescription fulfillment efficiently.
- Processed insurance claims, verifying patient coverage to ensure seamless service.
- Collaborated with pharmacists for accurate dispensing of prescriptions.
- Maintained clean pharmacy environment, adhering to safety compliance standards.
- Utilized pharmacy software for tracking prescriptions and updating patient profiles.
- Communicated effectively with healthcare professionals regarding medication needs.
- Ensured proper handling of controlled substances per DEA guidelines.
- Provided guidance on over-the-counter medications and healthcare supplies.
Medical Assistant
Main Street Urgent Care
Quincy, FL
10.2022 - 01.2023
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient intake, including medical history and vital signs collection.
- Administered medications and vaccinations as directed by providers.
- Scheduled appointments and coordinated follow-up care for patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Positioned patients properly during examination or treatment for comfort and safety.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Associate of Science - Nursing
Tallahassee Community College
Tallahassee, FL07-2025
Associate of Arts -
Tallahassee Community College
Tallahassee, FL12-2022
High School Diploma -
Gadsden County High School
Havana05-2020
Skills
- Electronic health records management
- Medication administration
- Patient care and support
- Medical terminology expertise
- Vital sign assessment and blood glucose monitoring
- First aid and CPR certification
- Phlebotomy skills
- Clinical rotations in Med Surg and OB
Accomplishments
- Undergraduate AA Degree (Honors)
- Preceptorship (Nursing School) TMH
- 2(+)Years of clinical Experience
Affiliations
- Volunteering at Hinson Day Care Center
- Volunteering During Patient Care
Certification
- CPR Certified
- Medical Assistant (Main Street)
References
References available upon request.
Timeline
Medical Assistant
Main Street Urgent Care
10.2022 - 01.2023
Pharmacy Customer Service Representative
Walgreens
11.2020 - 03.2025
Associate of Science - Nursing
Tallahassee Community College
Associate of Arts -
Tallahassee Community College
High School Diploma -
Gadsden County High School