Tavrionna Spencer
Hawthorne,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Lobby Officer
L3 Harris
10.2023 - Current
- Maintains accurate records of daily logbooks, documenting all relevant information pertaining to lobby activities and incidents.
- Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules
- Coordinates with building management to address any concerns related to facility upkeep or tenant needs.
- Manages access control systems, granting appropriate levels of entry to employees and guests while maintaining security standards.
- Enforce rules, regulations, policies, and procedures, and respond to emergency situations requiring security assistance
- Streamline front desk operations by developing efficient processes for handling visitor check-in and badge issuance.
Special Programs Officer
Boeing
07.2022 - 09.2023
- Responsible for escorting uncleared personnel, sanitizing areas in preparation of escort details and ensure all guests possess authorized access qualifications
- Performed badging duties including but not limited to greeting badge requestors, issuing and printing badges, performing access verification, conducting badging orientation, maintaining badging records, performing badge reconciliation
- Safeguard and maintain highly sensitive information
- Write detailed narrative reports and maintain daily activity reports
Console Operator
Raytheon Technologies
03.2020 - 07.2022
- Control all emergency and non-emergency radio and telephone traffic
- Responsible for monitoring and controlling multiple systems for dispatching: Fire alarms, Security area alarms, HVAC alarms and perimeter alarms
- Assist with emergency incidents, communicate with outside agencies, make appropriate notifications and accurately document all daily activities
- CCTV Surveillance
- Report Writing/ incident documentation
- Assists employees with open/close procedures, submit maintenance and service requests, and document all employees coming in and out of program areas
- Maintained functional work environment and composure in high stress, high call volume department
- Receives 100+ customer calls daily
Field Officer
Northrop Grumman
07.2017 - 03.2020
- Patrol classified areas, documenting any suspicious activity
- Vehicle Inspection: checked incoming/outgoing deliveries and pick-ups, verified credentials and proper documentation
- Resolved daily complaints and service requests
- Responsible for badging processes: making visitor and new/current employee badges
- Served as the first point for contact access control
Catering Associate
California State University - Northridge
08.2016 - 06.2017
- Prepared and executed event set-up; Décor, Food and beverage
- Managed closing duties; Reconciliation of cash drawer, checked in deliveries, and restock
- Planned and executed special event requests
- Worked in team environments daily
Skills
- Types 35 WPM
- Clerical Experience
- Multi-Line Phone Systems
- Patience and Tolerance
- Strong Work Ethic
- Excellent Customer Service
- Attention to Detail
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Reliability
- Adaptability and Flexibility
- Interpersonal Skills
Certification
- BSIS CA Guard Card
- Top Secret/ SCI
- CPR Certification
Timeline
Shipping and Receiving Lobby Officer
L3 Harris
10.2023 - Current
Special Programs Officer
Boeing
07.2022 - 09.2023
Console Operator
Raytheon Technologies
03.2020 - 07.2022
Field Officer
Northrop Grumman
07.2017 - 03.2020
Catering Associate
California State University - Northridge
08.2016 - 06.2017
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