Tawan Chaisura
Hackensack,NJ
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers.
Overview
7
7
years of professional experience
Work History
Sales Representative
Gusto Group Inc
2023.09 - 2024.08
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- love and care customers as your relatives
Uber
Driver
2023.01 - 2023.12
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Responded to passenger concerns and complaints politely and professionally.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Responded with ease to sudden changes in routes and schedules.
Waitress
Resturant
2022.01 - 2023.12
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Follow up Deposit Refund
MA Logistics
2018.01 - 2022.09
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
- Processed vendor and supplier payments.
- Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
- Follow up Containers deposit refund and return to customers
Education
Bachelor of Science - Political Science
Ramkamhaeng University
Bangkok Thailand01.2004
Skills
- Sales closing
- Customer Service
- Competitor research
- Sales Development
- Relationship selling
- Regulatory Compliance
- Sales Presentations
- Product and Service Sales
- Relationship Building
- Customer Relationship Building
- Contract Negotiations
Languages
Thai
Native or Bilingual
English
Limited Working
Timeline
Sales Representative
Gusto Group Inc
2023.09 - 2024.08
Uber
Driver
2023.01 - 2023.12
Waitress
Resturant
2022.01 - 2023.12
Follow up Deposit Refund
MA Logistics
2018.01 - 2022.09
Bachelor of Science - Political Science
Ramkamhaeng University
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