Tawana Sams
Alma,GA
Summary
Proven leader with extensive experience at GRINER INVESTMENT, adept in organizational restructure and change, and proficient in time management. Demonstrated success in boosting sales and profitability, enhancing operational efficiency, and mentoring teams for peak performance. Skilled in budgeting and cost control, with a strong focus on achieving results through strategic planning and employee development.
Overview
17
17
years of professional experience
Work History
General Manager
GRINER INVESTMENT
Alma, GA
06.2017 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Bus Driver
BACON COUNTY BOARD OF EDUCATION
Alma,Ga
08.2007 - 02.2024
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Secretary/Shift Manager
Finly Investment
Alma, GA
05.2011 - 06.2017
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
Bachelor Of Hamburgerology - Management Quantitative Methods
Hamburger University
Chicago, IL02.2022
Skills
- Purchasing
- Outsourcing
- Client Account Management
- Organizational Restructure and Change
- Time Management
- Profit and Loss
- Budgeting and Cost Control
Accomplishments
Won Best General Manager Award in October 2022.
Timeline
General Manager
GRINER INVESTMENT
06.2017 - Current
Secretary/Shift Manager
Finly Investment
05.2011 - 06.2017
Bus Driver
BACON COUNTY BOARD OF EDUCATION
08.2007 - 02.2024
Bachelor Of Hamburgerology - Management Quantitative Methods
Hamburger University