Tawanda Bekete
Plano
Summary
Results-driven Claims Adjuster with expertise in evaluating claims for accuracy and compliance. Strong skills in communication and documentation management, ensuring timely follow-ups and stakeholder updates.
Overview
2
2
years of professional experience
Work History
Claims Adjuster
Tinashe
Plano
04.2025 - 01.2026
- Evaluated claims for accuracy and compliance with company policies.
- Communicated with clients to gather information and clarify claim details.
- Recorded claim information in the company's management system accurately.
- Maintained accurate documentation of all claim activity within designated system.
- Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Ensured timely follow-up on all open matters; kept stakeholders informed regarding status updates.
Cashier
Target
Plano
02.2024 - 02.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Adhered to company policies for safety and security protocols consistently.
- Collaborated with team members to ensure smooth store operations.
Education
High School Diploma -
Western Governors University
Salt Lake City, UTSkills
- Claims evaluation
- Client communication
- Documentation management
- Team collaboration
- Process improvement
- Customer service
Timeline
Claims Adjuster
Tinashe
04.2025 - 01.2026
Cashier
Target
02.2024 - 02.2025
High School Diploma -
Western Governors University