Tawanna Brittle
Customer Service
Parlin,NJ
Summary
Personable and dedicated Customer Service Representative with Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Sansone Auto Mall
05.2022 - Current
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Supervisor/Customer Service Cashier
Wholefoods Market
06.2015 - 05.2022
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Built loyal clientele through friendly interactions and consistent appreciation.
Customer Service Representative
One Call Medical
04.2012 - 03.2015
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Made outbound calls to obtain account information.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Customer Service Associate
Cablevision
01.2009 - 05.2012
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Education
High School Diploma -
Weequahic High School
Newark, NJSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Contact
Parlin, NJ 08859
Education and Training
other,Newark, NJ
Timeline
Customer Service Cashier
Sansone Auto Mall
05.2022 - Current
Supervisor/Customer Service Cashier
Wholefoods Market
06.2015 - 05.2022
Customer Service Representative
One Call Medical
04.2012 - 03.2015
Customer Service Associate
Cablevision
01.2009 - 05.2012
High School Diploma -
Weequahic High School
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