Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tawashia Sheffield

Tawashia Sheffield

Dumas,AR

Summary

I am adaptive to change and I invite change into my life it is inevitable. I love people and I love to learn new skills. I like to be a team player so that the assignment that has been given will be completed. I also care about people. I believe that the people who work for companies if it was not for them the companies would not operate. I have empathy and compassion. Everybody is human and we are all trying to find our place in the world. I will be an asset to Seaboard Foods because I learn fast and I come to the job to work. I want to learn everything that I can.

Overview

24
24
years of professional experience

Work History

Cashier Trainer

Houchens Food Group
10.2023 - Current
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Established or identified prices of goods and tabulated bills with cash registers or optical price scanners.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Processed both cash and card purchases and returns.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Researched issues to obtain appropriate answers to customer inquiries.

Meat Department Clerk

Houchens Food Group
04.2023 - Current
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Assisted customers with special requests and orders, leading to increased sales and repeat business.
  • Consistently met departmental objectives regarding labor costs as well as profit margins by closely monitoring operational efficiency.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
  • Collaborated with store manager to define special Type deals for Type products.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Consulted with customers to discuss available meats, different cuts and quality options.
  • Restocked products based on available inventories and customer demands.
  • Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.

Cook

Sonic
08.2020 - 10.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sandwich Artist

SUBWAY®Restaurants
08.2019 - 02.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Cook

Delta Memorial Hospital
10.2018 - 02.2019

I worked in the kitchen preparing food for the patients in the hospital according to their diet. We also served the public for breakfast, lunch and dinner. Maintained a clean kitchen along with stocking the med/surg floor with snacks.

Machine Operator

Belleville Shoe South
10.2017 - 08.2018

I

  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Replenished materials and supplies as needed to maintain production.
  • Maintained equipment performance by lubricating and cleaning components.

Machine Operator

Belleville Shoe South
06.2014 - 09.2015

The same as above.

Office File Clerk

Lubbock State Supported Living Center
09.2010 - 05.2013

I

  • Provided exceptional customer service when responding to inquiries regarding file availability or location within the system.
  • Assisted in reducing document search time by accurately cataloging and labeling files according to established protocols.
  • Optimized office space utilization by periodically reorganizing the physical layout of file storage areas, ensuring easy access and navigation.
  • Enhanced data retrieval processes by implementing a comprehensive electronic filing system for all essential office paperwork.
  • Assumed responsibility for securely archiving inactive files as per company retention guidelines.
  • Aided in safeguarding sensitive company information through strict adherence to confidentiality policies while handling vital records.
  • Reduced errors in document filing by implementing a thorough quality control process for newly received paperwork.
  • Contributed to improved office productivity by consistently updating and purging outdated files from the system.
  • Supported administrative staff with efficient document management, providing timely access to necessary information for decision-making purposes.
  • Collaborated with colleagues on special projects requiring extensive data compilation, contributing expertise in file organization techniques.
  • Examined, categorized, and sorted incoming documents.
  • Streamlined office operations by efficiently organizing and maintaining files, records, and documents.
  • Ensured timely response to information requests by promptly retrieving and distributing required files to appropriate personnel.
  • Monitored and updated filing systems to meet organization standards.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Located and retrieved requested documents in accordance with established policies.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Restored old files and archived completed files for future reference.
  • Compiled, sorted and filed high volume of documents.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Operated office equipment to scan and copy documents.
  • Retrieved file information and made copies for authorized users.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Cleaned up files regularly by removing outdated information for archival or disposal.

Direct Care Worker

Lubbock State Supported Living Center
09.2009 - 09.2010
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
  • Monitored and assisted residents through individual service plans.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Scheduled and accompanied clients to medical appointments.
  • Remained alert to problems or health issues of clients and competently responded.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored vital signs regularly to track patient health status, promptly reporting any changes or concerns to healthcare professionals.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to medical and dental appointments to provide support.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Arm Boner

Excel Corporation
01.2000 - 01.2001
  • Collaborated with quality control personnel to ensure compliance with industry standards for finished products.
  • Streamlined workflow by effectively utilizing equipment, such as knives and saws, for precise cuts.
  • Improved production efficiency by skillfully deboning various types of meat.
  • Maintained sharpness of tools through regular inspection and sharpening procedures, minimizing delays in production time.
  • Assisted in the development of new cutting methods, resulting in faster processing times and higher yields.
  • Enhanced workplace safety by following strict sanitation guidelines and maintaining a clean work area.
  • Reduced waste by expertly trimming excess fat and bones from meat products.
  • Exhibited strong attention to detail when visually inspecting each piece of meat for defects or inconsistencies before boning.
  • Adhered to strict food safety regulations during all phases of meat processing, ensuring consumer health protection.
  • Collaborated with team members to meet daily production quotas and maintain high-quality standards.
  • Optimized workspace organization for enhanced accessibility of tools and materials, promoting seamless workflow transitions.
  • Participated in ongoing training sessions to stay informed about best practices in meat processing techniques and safety regulations.

Education

Diploma - General Studies

Plainview High School
Plainview, TX
05.1996

Skills

  • Patience and Empathy
  • Restocking Shelves
  • Workplace Safety
  • Cleanliness Maintenance
  • Cash handling expertise
  • Stress Tolerance
  • Employee Motivation
  • Task Delegation
  • POS System proficiency
  • Merchandise Display
  • Gift Card Transactions
  • Refund Processing
  • Multi-tasking skill
  • Positive Attitude
  • Customer Service
  • Time management strength
  • Cashier training
  • Punctual and Reliable
  • Punctuality
  • Adaptability and Dependability
  • Team Leadership
  • Cash Handling
  • Verbal/written communication
  • Flexible Schedule
  • Cash Register Operation
  • Stock replenishment
  • POS System
  • Interpersonal ability
  • Policy Enforcement
  • Refunds and exchanges
  • Online Order Picking
  • Transaction Approvals
  • Supply Restocking
  • POS Systems
  • Equipment Troubleshooting
  • Point of sale operation
  • Price Verification
  • Multitasking and Prioritizing
  • Critical Thinking
  • Decision-Making
  • Team Building and Motivation
  • Relationship Building
  • Superior Work Ethic
  • Computer Proficiency
  • Goal Setting and Achievement
  • Leadership Development
  • Adaptable to Changing Demands
  • Flexible Work Schedule
  • Basic Mathematics
  • Problem Anticipation and Resolution
  • Work Area Inspection
  • Physical Stamina

Timeline

Cashier Trainer

Houchens Food Group
10.2023 - Current

Meat Department Clerk

Houchens Food Group
04.2023 - Current

Cook

Sonic
08.2020 - 10.2020

Sandwich Artist

SUBWAY®Restaurants
08.2019 - 02.2020

Cook

Delta Memorial Hospital
10.2018 - 02.2019

Machine Operator

Belleville Shoe South
10.2017 - 08.2018

Machine Operator

Belleville Shoe South
06.2014 - 09.2015

Office File Clerk

Lubbock State Supported Living Center
09.2010 - 05.2013

Direct Care Worker

Lubbock State Supported Living Center
09.2009 - 09.2010

Arm Boner

Excel Corporation
01.2000 - 01.2001

Diploma - General Studies

Plainview High School
Tawashia Sheffield