Tawnee Montgomery
Joshua
Summary
Offering solid foundation in pharmacology and medication safety protocols, coupled with dedication to accuracy and patient care. Contributes keen ability to quickly learn and apply new skills, including data entry and customer service. Ready to use and develop these skills in Pharmacy roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Specialty Mail Order
10.2020 - Current
- Work from home, typing and clarifying prescriptions for specialty medicines
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Certified Pharmacy Technician
Walmart
08.2019 - 10.2020
- Licensed pharmacy technician, great people skills, handling insurance situations
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated directly with doctors offices via telephone, fax and email.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
Cashier
Walmart
07.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Hair Stylist
Great Clips
01.2018 - 12.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Stylist
Sport Clips
01.2017 - 12.2017
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
Busser
Rosa's Café and Tortilla Factory
01.2014 - 12.2016
- Keep area clean, handle customer service, keep items stocked
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High school or equivalent -
Joshua High School
Joshua, TX06.2017
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Team collaboration
- Pharmaceutical calculations
- Advanced math skills
- Pharmacy law compliance
- New hire onboarding
- Multitasking and organization
- Empathy and patience
- Verbal and written communication
Certification
- Cosmetologist
- Cosmetology License
- Pharmacy Technician License
- Driver's License
- PTCB Certification
- Registered Pharmacy Technician
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Certified Pharmacy Technician
CVS Specialty Mail Order
10.2020 - Current
Certified Pharmacy Technician
Walmart
08.2019 - 10.2020
Cashier
Walmart
07.2018 - 01.2019
Hair Stylist
Great Clips
01.2018 - 12.2018
Hair Stylist
Sport Clips
01.2017 - 12.2017
Busser
Rosa's Café and Tortilla Factory
01.2014 - 12.2016
High school or equivalent -
Joshua High School
- Cosmetologist
- Cosmetology License
- Pharmacy Technician License
- Driver's License
- PTCB Certification
- Registered Pharmacy Technician
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