Tawnee Smith
Squaw Valley,USA
Summary
Results-driven Investigator specializing in evidence collection and analysis. Developed strategic plans that reduced investigation lead times while collaborating effectively with law enforcement. Highly productive in case management and interviewing techniques, ensuring thorough analysis and clear reporting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Investigator
Insight Services Group
Visalia, California
01.2026 - Current
- Conducted thorough investigations to gather relevant evidence and information.
- Analyzed data to identify patterns and potential leads in cases.
- Collaborated with law enforcement to support ongoing investigations effectively.
- Prepared detailed reports summarizing findings for legal proceedings.
- Interviewed witnesses and suspects to obtain crucial testimonies and insights.
- Maintained accurate case files and documentation, ensuring accessibility for future reference and continuity of investigations.
- Developed strategic plans for complex investigations based on case specifics.
- Attended training sessions to stay current on new investigative trends and technologies.
- Collaborated with local law enforcement agencies on criminal investigations.
- Prepared detailed reports summarizing investigative activities and results.
- Organized and maintained files of all investigative activities.
- Adhered to departmental policies regarding investigations and reporting procedures.
- Conducted interviews with witnesses and suspects to obtain information related to case.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Assessed potential threats posed by individuals under investigation based on collected information.
- Followed up on leads obtained through interviews or other sources.
- Testified under oath in administrative hearings and criminal court cases.
- Analyzed data gathered during investigations to determine the validity of claims or theories.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports, and agendas.
- Researched relevant laws pertaining to active investigations.
- Reviewed police reports, medical records, and other documents for evidence.
- Monitored online activity of suspects using various social media platforms.
- Explored alternative investigative methods when traditional ones proved ineffective.
- Gathered evidence from crime scenes including photographs, fingerprints, and physical samples.
- Developed strategies for gathering additional evidence or intelligence related to cases.
- Presented case summaries at team meetings for review purposes.
- Drafted legal documents such as search warrants, subpoenas, arrest warrants, and indictments.
- Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
- Maintained contacts with informants who provided valuable leads in cases.
- Created process to capture, integrate, and maintain data supporting field information applications.
- Launched undercover operations to better observe and obtain information on suspects.
- Maintained confidentiality of sensitive information at all times.
- Applied knowledge of criminal law and procedures in the collection and handling of evidence to ensure admissibility in court.
- Tracked and reported investigation progress to stakeholders, adjusting strategies to incorporate new findings.
- Employed logic and analytical skills to solve complex problems and identify patterns indicative of criminal activity.
- Developed and implemented investigative strategies to identify, track, and address illegal activities and misconduct.
- Utilized various databases and public records to research and compile information relevant to investigations.
- Coordinated with cybersecurity teams to investigate and respond to incidents involving digital fraud and data breaches.
- Utilized advanced surveillance techniques and equipment to gather critical evidence and discreetly monitor subjects, enhancing overall investigative outcomes.
- Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
- Ensured accurate observation of subjects during surveillance operations to support investigations. of individuals, specific properties and events.
- Bagged evidence carefully and verified submission to proper department.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Reduced lead time for criminal investigations by executing operational protocols for various violations.
- Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
Substitute Teacher
Kings Canyon Unified
Dunlap, CA
08.2024 - Current
- Managed classroom environment to facilitate student learning in absence of regular teachers.
- Maintained discipline and classroom control, fostering safe and positive learning environment.
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Observed established classroom schedules to provide consistency for students.
- Created an inclusive atmosphere where every student felt valued and respected.
- Delivered written feedback to classroom teacher on lesson outcomes and student behavior.
- Organized and coordinated multiple classrooms to ensure smooth transitions and effective learning.
- Employed creative problem solving techniques when addressing challenging behaviors or issues that arise.
- Followed school district policies and procedures when subbing in different schools within the district's boundaries.
Elderly Caregiver
State Of California
Fresno, CA
01.2016 - 03.2022
- Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety.
- Maintained a clean environment within the client's home by performing light housekeeping duties.
- Provided or assisted in routine house cleaning, meal preparation, and laundry.
- Assisted client with self-administration of medications.
- Administered prescribed medications on time and accurately according to doctor's orders.
- Helped with bathing and dressing to support resident personal care needs.
- Lifted and transported residents safely between beds, chairs, and bathtubs to ensure mobility and comfort. residents into and out of beds, chairs and bathtubs.
- Provided emotional support to seniors during times of stress or illness.
- Transported client to doctor's office, grocery store, and other essential errands.
- Maintained accurate documentation of client care and treatment to support continuity of care and effective communication.
- Demonstrated effective communication skills when interacting with seniors and their families.
- Monitored vital signs of elderly clients and reported any changes to supervisor or physician.
- Developed and implemented engaging activities to stimulate physical and mental abilities, enhancing overall resident well-being.
- Complied with HIPAA policies and procedures and federal and state laws and regulations to protect resident health information.
- Observed and reported changes in client condition to facilitate nursing intervention.
- Assessed physical condition of elderly patients and reported any changes or concerns to healthcare staff.
- Responded to medical emergencies and administered first aid.
- Collaborated with other health professionals to coordinate quality care for the senior population.
- Implemented infection control procedures while providing personal care services to elderly patients.
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Helped patients move in and out of beds, baths and wheelchairs.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
- Entertained, conversed with, and read aloud to patients to keep mentally healthy and alert.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Monitored vital signs and managed medication for clients.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
Police Officer
Fresno Police Department
Fresno, CA
11.2002 - 05.2018
- Responded to crimes in progress according to established procedures to effectively de-escalate situation.
- Answered emergency calls and analyzed situations, responding quickly to prevent injury or loss of life.
- Resolved conflicts between citizens or groups by utilizing problem-solving skills to promote community harmony.
- Utilized communication techniques to diffuse volatile situations effectively. using training and expertise.
- Exhibited excellent interpersonal skills while interacting with people from diverse backgrounds.
- Developed strong relationships with community members through proactive policing initiatives.
- Demonstrated sound judgment during high-pressure situations.
- Conducted investigations into various crimes.
- Interviewed victims, complainants and witnesses to obtain accurate information.
- Effectively managed multiple tasks simultaneously under stressful conditions.
- Consistently enforced laws and regulations.
- Applied crisis intervention strategies to mitigate potential harm.
- Analyzed complex situations to develop effective solutions, ensuring safety and compliance with laws.
- Upheld public trust and provided excellent service to different communities.
- Conducted preliminary and follow-up investigations on criminal incidents and hazardous situations, enhancing community safety.
- Provided testimony in court proceedings as needed regarding arrests made or other related matters.
- Planned and executed patrol operations to provide security or tactical response to crime.
- Displayed proficiency in the use of firearms, chemical agents and physical force when necessary.
- Enforced traffic laws by issuing citations and warnings when necessary.
- Administered first aid when necessary, including CPR certification if required.
- Searched crime scenes to locate, collect and preserve evidence.
- Adhered to departmental policies and procedures at all times.
- Employed investigative techniques to identify criminal suspects and apprehend them safely.
- Maintained awareness of changing laws, regulations, procedures and technologies.
- Interrogated persons of interest or suspects to gain leads or confession.
- Assisted with training new officers on proper police tactics and protocols.
- Identified suspicious activity or persons that may be linked to criminal activities.
- Performed patrol duties on foot, bicycle or vehicle while maintaining public order.
- Showed adeptness in conducting investigations and interrogations.
- Utilized advanced communication techniques to de-escalate volatile incidents.
- Served warrants and subpoenas to present evidence, suspects and witnesses to court.
- Stopped suspicious or overspending vehicles to inspect licenses and occupants for safety and warning.
- Issued warnings, citations and summons to violators to urge caution and alertness.
- Displayed expertise in using computer systems for record keeping purposes.
- Supervised and trained new officers.
Manager
Camco
Kerman, CA
01.2000 - 10.2002
- Mentored and trained new employees on company policies and procedures, enhancing their onboarding experience.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Oriented new employees on company policies and procedures, encouraging confidence and helping individuals adapt faster to job roles.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Coached and motivated team to achieve sales targets while maintaining exceptional customer service standards.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Fostered positive relationships with clients through proactive communication tactics.
- Delegated tasks, freeing up time to focus on higher-value activities.
- Collaborated with staff to develop and implement processes, improving overall team performance.
- Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
- Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills.
- Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.
- Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.
- Established efficient processes for streamlining workflow across departments, highlighting proficiency in process improvement.
- Utilized data analysis tools such as Excel spreadsheets to identify areas requiring improvement.
Education
Bachelor of Science - Social Work
Fresno Pacific University
Fresno, CA, US12.2021
Skills
- Verbal and written communication
- Classroom management
- Behavior management
- Safety awareness
- Group and individual instruction
- Positive reinforcement
- Relationship building and management
- Classroom organization
- Lesson planning
- Adaptable
- Lesson implementation
- Student engagement
- Lesson plan implementation
- Compliance
- Activity planning
- Instructional strategies
- Behavior modeling
- Complex Problem-solving
- Records management
- Elementary education
- Discipline
- Creativity in teaching
- Proficient in [software]
- Hardworking
- Highly motivated professional
- Excellent communication
- Reliability
- Task prioritization
- Effective communication
- Teamwork and collaboration
- Organizational skills
- Organization and planning
- Adaptability and flexibility
- Decision-making
- Professionalism
- Classroom and activity supervision
- Multitasking and organization
- Self motivation
- Enforcing classroom rules
- Attention to detail
- Time management
- Analytical skills
- Language arts instruction
- Science instruction
- Social studies instruction
- Art and music instruction
- Student records management
- Health and safety
- Creative problem solving
- Reporting and documenting
- Lecturing and teaching
- Evidence collection
- Investigation analysis
- Report writing
- Surveillance techniques
- Criminal law knowledge
- Case management
- Conflict resolution
- Public speaking
- Community policing
- Problem solving
- Critical thinking
- Interpersonal communication
- Team collaboration
- Background checks
- Fugitive location and apprehension
- Interrogating suspects
- Undercover investigations
- Continuous improvement
- Evidence processing
- Action planning
- Research
- Interviewing witnesses
- Witness interviews
- Deadline and results-oriented
- Skilled interrogator
- Crime prevention
- Detailed report writing
- Crime scene photography
- Social media investigations
- Investigation management
- Investigative photography
- Insurance fraud
- Undercover operations
- Claims documentation
- Emergency safety plans
- Interview coordination
- Court testimony
- Evidence collection and preservation
- Interrogation skills
- Interrogation tactics
- Video surveillance systems
- Records handling
Certification
- Commission of Peace Officer Standards and Training Advanced
- PC832
- CPR
- Emergency Management FEMA
- Field Search
- California Narcotic Training
- Post Police Academy
- Detecting Deception
- Prison Gangs and Parolee Contact
- Drug Abuse Recognition
- Sexual Assault Investigation
- Gang prosecution Techniques
- Methamphetamine Training
- Marijuana From the Street to Dispensaries
- Violent Gang Interaction
- Anti-Terrorism Concepts
- Human Factors Threat and Error Management
- Outlaw Motorcycle Gangs
- Identity Theft
- Concealed Trap and Hidden Compartments
- Search Warrant Preparation and Service
- Undercover Techniques
- Communication Keeping your Edge
- Miranda and Search Warrants
References
Available upon request
Volunteer Experience
- Animal Caregiver, BS Farms, Dunlap, Dunlap, CA, 01/01/07, Present, Ensured proper nutrition by providing fresh food and water daily., Performed routine health checks on animals in accordance with established guidelines., Provided emotional support for pets that were anxious or fearful during medical exams or boarding stays.
- Lookout, Buck Rock, Kings Canyon National Park, Kings Canyon National Park, CA, 05/01/17, 08/31/18, Kept watch over the area for any sign of smoke., Called in the smoke or the fire to the correct department.
Timeline
Investigator
Insight Services Group
01.2026 - Current
Substitute Teacher
Kings Canyon Unified
08.2024 - Current
Elderly Caregiver
State Of California
01.2016 - 03.2022
Police Officer
Fresno Police Department
11.2002 - 05.2018
Manager
Camco
01.2000 - 10.2002
Bachelor of Science - Social Work
Fresno Pacific University