Tessa Ausborn
Niverville,MB
Summary
Strategic Investigative Professional with experience managing a portfolio of fraud cases, ensuring timely investigation and resolution in accordance with company policies. Dedicated and adaptable professional with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills, driven with strong time management and prioritization abilities. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Investigator
The Canada Life Assurance Company
Winnipeg, Manitoba
02.2023 - Current
- Analyse evidence, such as financial records, medical documents, and internal data, to determine the validity of claims.
- Organize and maintain files and case notes of all investigative activities.
- Conduct interviews with plan members, providers, and clinic owners to obtain information related to the case.
- Collaborate with internal departments, such as legal, compliance, and audit teams, on identifying suspicious claims.
- Gather intelligence through open source research methods, such as internet searches and social media monitoring.
- Input information regarding fraud investigations into detailed reports for submission to clients.
- Prepare and present comprehensive fraud cases to senior management, enabling informed decision-making.
- Manage overpayment recoveries by negotiating repayment agreements with plan members when fraudulent activity is identified.
Co-Founder
Hawthorne Homes
Niverville, MB
10.2020 - Current
- Oversee budgetary and financial activities and implement strategies to grow the business and profits.
- Lead organization by establishing business direction and actualizing operational plans to meet goals.
- Building strategic business partnerships by cultivating relationships with employees and experts.
- Leverage trends in customer industries and marketplaces to shape solutions and approaches.
- Check financial reports to confirm financial soundness and good operating margin.
- Increase productivity by creating new policies, objectives, and procedures to streamline operations.
Real Estate Professional
Royal LePage Prime Real Estate
Winnipeg, MB
07.2018 - 01.2024
- Conducting sales development with lenders, mortgage companies, buyers, and sellers.
- Building rapport with industry leaders through efficient and effective communication and industry expertise.
- Verify accuracy of documentation and fund disbursements for sales.
- Oversee and negotiate offers for real estate purchases on clients' behalf.
- Liaise with real estate attorneys to assist with deal-related questions.
- Manage real estate transactions from initiation to closing.
- Oversee real estate investment trust and real estate portfolios totaling approximately $30,000,000 in value.
- Effectively handle office duties, including maintaining computer files and documenting all aspects of deals.
Education
Real Estate Salesperson Licence -
Manitoba Real Estate Association
Winnipeg, MB06.2018
Bachelor of Environmental Science -
University of Winnipeg
Winnipeg, MB06.2017
High School Diploma -
Springfield Collegiate
Oakbank, MB06.2015
Skills
- Complex Problem Solving
- Exceptional Verbal and Written Communication
- Investigations Proficiency
- Vast Insurance Knowledge
- Extensive Case Management
- Documentation and Correspondence
- Analytical Thinking
Awards
- Royal LePage Master Sales Award 2021, 2022 & 2023
Reference
- Jennifer Underwood, Supervisor of investigations, DPIS, The Canada Life Assurance Company - 204-792-1061
Timeline
Investigator
The Canada Life Assurance Company
02.2023 - Current
Co-Founder
Hawthorne Homes
10.2020 - Current
Real Estate Professional
Royal LePage Prime Real Estate
07.2018 - 01.2024
Real Estate Salesperson Licence -
Manitoba Real Estate Association
Bachelor of Environmental Science -
University of Winnipeg
High School Diploma -
Springfield Collegiate
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