Summary
Overview
Work History
Education
Skills
Awards
Reference
Timeline
Generic

Tessa Ausborn

Niverville,MB

Summary

Strategic Investigative Professional with experience managing a portfolio of fraud cases, ensuring timely investigation and resolution in accordance with company policies. Dedicated and adaptable professional with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills, driven with strong time management and prioritization abilities. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Investigator

The Canada Life Assurance Company
Winnipeg, Manitoba
02.2023 - Current
  • Analyse evidence, such as financial records, medical documents, and internal data, to determine the validity of claims.
  • Organize and maintain files and case notes of all investigative activities.
  • Conduct interviews with plan members, providers, and clinic owners to obtain information related to the case.
  • Collaborate with internal departments, such as legal, compliance, and audit teams, on identifying suspicious claims.
  • Gather intelligence through open source research methods, such as internet searches and social media monitoring.
  • Input information regarding fraud investigations into detailed reports for submission to clients.
  • Prepare and present comprehensive fraud cases to senior management, enabling informed decision-making.
  • Manage overpayment recoveries by negotiating repayment agreements with plan members when fraudulent activity is identified.

Co-Founder

Hawthorne Homes
Niverville, MB
10.2020 - Current
  • Oversee budgetary and financial activities and implement strategies to grow the business and profits.
  • Lead organization by establishing business direction and actualizing operational plans to meet goals.
  • Building strategic business partnerships by cultivating relationships with employees and experts.
  • Leverage trends in customer industries and marketplaces to shape solutions and approaches.
  • Check financial reports to confirm financial soundness and good operating margin.
  • Increase productivity by creating new policies, objectives, and procedures to streamline operations.

Real Estate Professional

Royal LePage Prime Real Estate
Winnipeg, MB
07.2018 - 01.2024
  • Conducting sales development with lenders, mortgage companies, buyers, and sellers.
  • Building rapport with industry leaders through efficient and effective communication and industry expertise.
  • Verify accuracy of documentation and fund disbursements for sales.
  • Oversee and negotiate offers for real estate purchases on clients' behalf.
  • Liaise with real estate attorneys to assist with deal-related questions.
  • Manage real estate transactions from initiation to closing.
  • Oversee real estate investment trust and real estate portfolios totaling approximately $30,000,000 in value.
  • Effectively handle office duties, including maintaining computer files and documenting all aspects of deals.

Education

Real Estate Salesperson Licence -

Manitoba Real Estate Association
Winnipeg, MB
06.2018

Bachelor of Environmental Science -

University of Winnipeg
Winnipeg, MB
06.2017

High School Diploma -

Springfield Collegiate
Oakbank, MB
06.2015

Skills

  • Complex Problem Solving
  • Exceptional Verbal and Written Communication
  • Investigations Proficiency
  • Vast Insurance Knowledge
  • Extensive Case Management
  • Documentation and Correspondence
  • Analytical Thinking

Awards

  • Royal LePage Master Sales Award 2021, 2022 & 2023

Reference

  • Jennifer Underwood, Supervisor of investigations, DPIS, The Canada Life Assurance Company - 204-792-1061

Timeline

Investigator

The Canada Life Assurance Company
02.2023 - Current

Co-Founder

Hawthorne Homes
10.2020 - Current

Real Estate Professional

Royal LePage Prime Real Estate
07.2018 - 01.2024

Real Estate Salesperson Licence -

Manitoba Real Estate Association

Bachelor of Environmental Science -

University of Winnipeg

High School Diploma -

Springfield Collegiate

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Tessa Ausborn