Tawni-Renee Rollins
Midvale
Summary
Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills.
Overview
3
3
years of professional experience
Work History
Store Manager
The Fellas Barbershop
Saratoga Springs, UT
09.2025 - 12.2025
- Led daily shop operations with a focus on supporting barbers through clear expectations, ongoing communication, and regular one-on-one check-ins.
- Managed a large inventory and maintained shop standards to ensure efficient workflows and an elevated client experience.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service protocols and product knowledge.
- Collaborated with regional management to implement new initiatives improving operational efficiency.
Sales Prof.
Grand Seiko
Murray, UT
03.2024 - 06.2025
- Served as a brand ambassador for Grand Seiko, delivering immersive luxury experiences through exceptional hospitality and strong product knowledge. Anticipated client needs and created memorable, thoughtful interactions that reflected the brand’s prestige and commitment to excellence.
- Developed and delivered engaging lecture content on horological craftsmanship and technology.
- Facilitated student discussions to enhance understanding of luxury watch market trends.
Assistant Manager
Kay Jewelers
West Jordan, UT
05.2023 - 03.2024
- Assisted the Store Manager in daily operations, supporting jewelry sales and ensuring smooth, timely workflows. Oversaw repairs and custom pieces, coordinating with clients and vendors to maintain quality and accuracy. Provided guidance and performance feedback to team members while helping uphold store standards and operational excellence.
- Coordinated team schedules to optimize workflow and maintain operational efficiency.
- Assisted in training new staff, enhancing team performance and service quality.
- Implemented inventory management systems to track stock levels and reduce waste.
Education
High School Diploma - Accounting, Business Marketing
East Hollywood High School
01.2021
Skills
- Customer relations
- Recruitment and hiring
- Multitasking and organization
- Store operations
Timeline
Store Manager
The Fellas Barbershop
09.2025 - 12.2025
Sales Prof.
Grand Seiko
03.2024 - 06.2025
Assistant Manager
Kay Jewelers
05.2023 - 03.2024
High School Diploma - Accounting, Business Marketing
East Hollywood High School