Tawnya Gregg
Medford,OR
Summary
Advanced Medical Support Assistant with over 19 years background working in the medical field. Excellent patient scheduling and medical billing abilities. In-depth understanding of privacy regulations. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Administration
06.2020 - Current
- Contracting Officer Representative.
- Maintained and obtained medical records.
- Verified and updated clinical records.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Nursing home placement, coordination of care for skilled home health, caregiver coordination, community care and enrollment coordination, assisted in Veteran eligibility for geriatric programs.
- Travel coordination for Veterans.
- Built positive rapport with Veterans and family members to feel comfortable during uncomfortable end of life decisions.
Certified Ophthalmic Assistant
Medical Eye Center
04.2005 - 12.2019
- Documented patient medical history and information utilizing Software with commitment to accuracy.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Surgery scheduling.
- Medical billing and coding.
- Prior authorizations.
- Transcribing.
- Surgical assistance.
Education
COA - Ophthalmic Technology
JCAHPO
Portland, OR2003
Skills
- Sterile Procedures and Techniques
- Efficiency Improvement
- Clinical Applications
- Electronic Medical Record
- Infection Control Procedures
- Interdisciplinary Care
- Medical Information Collection
- Customer Relationship Management
- Customer Service
- Patient Management
- Medical Histories and Vital Statistics
- EMR Systems
- Medical Office Support Expertise
- Record Retrieval
- Patient Records Maintenance
- Patient Communication
- Medical Billing and Coding
- Medical Terminology
- Medical Terminology Understanding
- Direct Patient Care
- Timely Processing
- Supporting Daily Living Needs
- Recordkeeping Skills
- Administrative Duties
References
Annelise Weston, LCSW 541-941-7112
Gary Cooper, MSN-RN 541-251-4525
Margaret Magee, RN 541-826-2111 ext. 3152
Timeline
Advanced Medical Support Assistant
Veterans Administration
06.2020 - Current
Certified Ophthalmic Assistant
Medical Eye Center
04.2005 - 12.2019
COA - Ophthalmic Technology
JCAHPO
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