Tay Yin

• Assisted servers with table set-up, ensuring that all necessary items such as tableware, condiments , and menus were available and in order.
• Greeted guests, escorted them to their tables, and provided menus, displaying a friendly and welcoming demeanor.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained a clean and organized dining area by promptly cleaning tables, resetting them, and ensuring the availability of clean tableware.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with the kitchen and bar staff to ensure the timely delivery of orders to guests.
• Responded to customer inquiries and requests, ensuring their needs and preferences were met.

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Chowking Chinese Restaurant (Financial Centre Rd)