Taya Dockter
Mandan,ND
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at Raging Rivers Water Park and Pizza Ranch. Excelled in resolving customer complaints, enhancing satisfaction, and streamlining payment transactions. Demonstrated exceptional communication and problem-solving skills, contributing to positive customer experiences and operational efficiency.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Raging Rivers Water Park
05.2023 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed customer orders and accurately handled payment transactions.
Person of Service
Pizza Ranch
01.2022 - 03.2023
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
St. Mary's Central High School
5802 Ridgeland Dr, Bismarck, ND 5850305-2025
Skills
- Order coordination
- Check processing
- Customer Service
- Guest Services
- Refund handling
- Customer Satisfaction
- Point of sale system
- Positive and professional
- Telephone management
- Cash handling expertise
- Customer inquiries
Certification
- CPR and First aid Training
Timeline
Customer Service Cashier
Raging Rivers Water Park
05.2023 - 08.2023
Person of Service
Pizza Ranch
01.2022 - 03.2023
High School Diploma -
St. Mary's Central High School
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