Taya Tkachenko
Charlotte,NC
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements.
Overview
7
7
years of professional experience
Work History
Office Manager
Evergreen Appliance / Air
Sacramento, CA
05.2017 - 12.2023
- Maintains office services by organizing all operations and procedures
- Manage payroll
- Controlling correspondence
- Recruit and select office staff
- Coordinate schedules, appointments and bookings
- Handle customer inquires and complains
Department Manager
Walmart
Indian Trail, NC
- Manage associates to provide quality
- Helped to keep the store brand experience consistent, positive and welcoming for customers
- Hired, supervise and traind new associates
- Serve customers in welcoming matter
- Responsible for managing operation in the department
Team Lead Sales Associate
Target
Matthews, NC
- Replenished and arranged items to maintain appearance.
- Cross-trained on different positions to best support team during peak periods.
- Trained new staff in customer service protocols and product knowledge.
- Resolved customer complaints quickly and efficiently.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs
Education
Associate of Arts - Psychobiology
American River College
Sacramento, CA12-1999
Associate of Science - Psychobiology
American River College
Sacramento, CA12-1999
Bachelor of Science - Psychology
California State University - Sacramento
Sacramento, CASkills
- Billing
- Staff Management
- Team Supervision
- Administrative Support
Languages
English
Full Professional
Russian
Full Professional
Ukrainian
Professional
Accomplishments
Certificate of Achievement 2001
Certificate of Achievement. 2000
Certificate of Achievement. 1999
Certificate of Outstanding Achievement. 2000
Certificate of Completion.
Timeline
Office Manager
Evergreen Appliance / Air
05.2017 - 12.2023
Department Manager
Walmart
Team Lead Sales Associate
Target
Associate of Arts - Psychobiology
American River College
Associate of Science - Psychobiology
American River College
Bachelor of Science - Psychology
California State University - Sacramento
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