Tayah Star Schleret
Minneapolis,MN
Summary
Organized professional with over 4 years of experience in customer service and team leadership within fast-paced environments. Proficient in Microsoft Office Suite, scheduling, and multitasking, with a strong focus on hospitality. Recognized for fostering positive client relationships and enhancing team dynamics. Committed to driving operational excellence and ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Lunds and Byerlys
Minneapolis, MN
11.2023 - Current
- Managed a team of 8+ front-end staff in a high-volume environment, ensuring a smooth and welcoming customer service
- Trained new employees in POS systems, customer service, and policy adherence
- De-escalated customer concerns and resolved conflicts efficiently while maintaining a supportive tone
- Effectively maintained daily operational flow, including scheduling, communications, and troubleshooting
- Developed strong rapport with diverse clientele, aligning with inclusive service values
Cashier
Lunds and Byerlys
Minneapolis, MN
11.2022 - 11.2023
- Delivered efficient, accurate transactions and improved checkout flow
- Provided outstanding customer service, receiving positive feedback
Customer Service Representative
Domino's
Minneapolis, MN
11.2021 - 06.2022
- Handled 50+ in-person and phone/online orders daily while maintaining a friendly and calm demeanor under pressure
- Ensured accurate documentation of customer interactions and payments
- Maintained clean, organized workspaces and complied with all store policies and procedures
Hostess
Tobie's Restaurant and Bakery
Hinckley, MN
08.2018 - 03.2021
- Delivered excellent customer service to 50+ individuals, ensuring a positive dining experience
- Answered phone calls, took reservations, and provided accurate information about restaurant hours, menu items, and services
Education
Bachelor of Arts - Sociology of Law, Crime, and Justice (LCJ)
University of Minnesota
Minneapolis, MN05.2025
High School Diploma -
East Central High School
Finlayson, Mn, MN05.2021
Skills
- Microsoft Office Suite proficiency
- Organizational skills
- Customer service and client interaction
- Time management and problem-solving
- Data entry
- Phone and email communication
- Multitasking abilities
- Self-motivation and proactivity
- Empathy and cultural awareness
- Written and oral communication
Community Advocacy Engagement
CUAPB (Communities United Against Police Brutality) I Minneapolis, MN
Policy Advocate
09/2024- Present
Collaborate with community members and professionals to review local policies and advocated for equity in public systems. Attend community advocacy meetings and review procedures, contributing to policy revisions. Simultaneously gained experience handling sensitive information and working with individuals facing trauma and systemic barriers.
Timeline
Front End Supervisor
Lunds and Byerlys
11.2023 - Current
Cashier
Lunds and Byerlys
11.2022 - 11.2023
Customer Service Representative
Domino's
11.2021 - 06.2022
Hostess
Tobie's Restaurant and Bakery
08.2018 - 03.2021
Bachelor of Arts - Sociology of Law, Crime, and Justice (LCJ)
University of Minnesota
High School Diploma -
East Central High School
Similar Profiles
Alexander BrageAlexander Brage
Operations Manager at Lunds and ByerlysOperations Manager at Lunds and Byerlys
Grace VokatyGrace Vokaty
Deli Clerk at Lunds and ByerlysDeli Clerk at Lunds and Byerlys
Alexandra DymokeAlexandra Dymoke
Center Store Manager at Lunds and ByerlysCenter Store Manager at Lunds and Byerlys
Buranh JohnsonBuranh Johnson
Community Assistant Manager at Halverson & Blaiser Group, Ltd.Community Assistant Manager at Halverson & Blaiser Group, Ltd.
Edson VianaEdson Viana
Sales Consultant at Winebow, Inc.Sales Consultant at Winebow, Inc.