Tayah Williams
Wadsworth
Summary
Driven and detail-oriented Phlebotomist with vast comprehensive experience drawing blood for patient transfusions. Highly skilled in performing venipuncture and capillary puncture with precision and attention to detail. Excellent communicator with comprehensive knowledge of blood storage and safe handling practices. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Collections Technician
American Red Cross
06.2024 - Current
- Set up/break down blood drives, ensuring efficient collection and donor satisfaction and safety during the process.
- Coordinate and ensure compliance with federal regulations during the setup of blood drives.
- Completed ongoing phlebotomy education to enhance technical proficiency.
- Followed all American Red Cross guidelines to ensure compliance with organizational standards.
Assistant Manager
Dunkin Donuts
06.2020 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Teacher
Kids Country Learning Center
03.2019 - 06.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Education
CPT - Certified Phlebotomy Technician - Phlebotomy
Larock Healthcare Academy
Canton, OH05.2024
High School Diploma -
Wadsworth High School
Wadsworth, OH05.2018
Skills
- Data Entry
- Paperwork Processing
- Medical Testing
- Specimen Preparation
- Specimen handling
- Patient Care
- Patient confidentiality
- Infection Control
Certified Phlebotomist
- Venipuncture Expertise
- Task Delegation
- Recruiting and interviewing
- Employee Scheduling
- Operations Management
- Employee Performance Evaluations
- Computer/Microsoft Office
Others
Timeline
Collections Technician
American Red Cross
06.2024 - Current
Assistant Manager
Dunkin Donuts
06.2020 - 06.2024
Teacher
Kids Country Learning Center
03.2019 - 06.2020
CPT - Certified Phlebotomy Technician - Phlebotomy
Larock Healthcare Academy
High School Diploma -
Wadsworth High School
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