Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
PMP Management
06.2025 - Current
Prepare board-ready documentation (agendas, reports, operational updates, financial summaries) to support clear decision-making and transparent stakeholder communication.
Support operations and financial oversight tied to a $5,358,943 annual operating budget, aligning vendor execution, board priorities, and community standards with fiscal discipline.
Lead day-to-day project coordination across building operations, partnering with maintenance and vendors to drive scope clarity, scheduling, access, and completion.
Manage multiple workstreams at once—tracking dependencies, removing blockers, and keeping projects moving from quote → approval → execution → closeout.
Assistant CM/ Interim Community Manager
Greystar
11.2022 - 06.2025
Supported leadership continuity as Interim Community Manager for ~1 year for a 617-unit luxury high-rise, setting priorities, leading execution, and keeping operations stable during transition.
Partnered on reporting, forecasting support, and operational planning tied to a $4,200,318 annual operating budget, aligning vendor spend and site priorities with performance goals.
Reduced delinquency from 7% to 3% through tighter resident communication, follow-up discipline, and coordination around collections process and resolution.
Maintained 85% renewal rate, supporting tenant retention initiatives and consistent service standards in a competitive market.
Served as primary escalation point for resident issues, de-escalated conflict, documented outcomes, and restored trust quickly.
Coordinated capital improvement work and preventive maintenance scheduling to protect asset value, compliance readiness, and resident satisfaction.
617 units
Leasing Manager
STYL Residential
03.2022 - 11.2022
Led leasing performance through tour execution, structured follow-up, resident events, and marketing initiatives that strengthened brand presence and resident satisfaction.
Conducted market surveys and pricing analysis to maintain competitiveness and support occupancy strategy.
Partnered with maintenance to streamline work order completion and maintain show-ready curb appeal standards.
Leasing Consultant/ Assistant CM Floater
Essex Property Trust
02.2018 - 03.2022
Floated across 85+ Essex communities (garden-style, mid-rise, high-rise, and lease-ups), stabilizing leasing and resident service during transitions.
Supported leasing + ACM functions - renewals, escalations, turns/rent-ready, and vendor/work-order follow-through adapting fast to each site’s systems and pace.