Summary
Overview
Work History
Education
Skills
Timeline
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TAYEEBA YASIN SUBHA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

6
6
years of professional experience

Work History

Shift Leader

CVS Pharmacy
06.2021 - Current
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Managed cash positions and made bank deposits.

Sales Associate

CVS Pharmacy
02.2018 - 06.2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.

Pharmacy Technician

CVS Pharmacy
02.2019 - 04.2021
  • Swiftly and correctly calculate dosages, dispense medications, prepare labels, and fill prescriptions accordingly
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Operated cash registers to accept payments from customers.
  • Entered prescription information into computer databases.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Answered telephones to respond to questions or requests.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Train new pharmacy technicians, ensuring customer service standards are adequately met.

Assistant to a Vascular Surgeon

Laurelton Heart Specialist
07.2020 - 03.2021
  • Gathered and prepared instruments and surgical supplies.
  • Communicated with patients and recorded vitals after surgical procedures to evaluate current health status.
  • Assessed operating room for sterility before beginning procedures by evaluating overall room cleanliness, instruments and equipment.
  • Continuously watched patients' vital signs and other telemetry monitors.
  • Educated patients on treatment plans for long-term and at-home recovery.
  • Recognized by management for providing exceptional customer service.

Education

Bachelor of Science - Health Services Administration

School of Professional Studies
06.2023

Associate of Science - Health Sciences

New York City College of Technology of The City University of New York
Brooklyn, NY
05.2021

Skills

  • Customer Service-Oriented
  • Answering and Routing Calls
  • Language Skills: English, Hindi, Urdu and Bengali
  • MS Office: Word, Excel, Powerpoint, Access
  • Money Management
  • Attention to Detail
  • Problem-Solving
  • Compassionate Client Care
  • Cash Supply Orders
  • Good Work Ethic
  • Computer Skills
  • Multi Tasking

Timeline

Shift Leader

CVS Pharmacy
06.2021 - Current

Assistant to a Vascular Surgeon

Laurelton Heart Specialist
07.2020 - 03.2021

Pharmacy Technician

CVS Pharmacy
02.2019 - 04.2021

Sales Associate

CVS Pharmacy
02.2018 - 06.2019

Bachelor of Science - Health Services Administration

School of Professional Studies

Associate of Science - Health Sciences

New York City College of Technology of The City University of New York

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TAYEEBA YASIN SUBHA