Tayika Shaw
Denton,TX
Summary
Dynamic Store Manager with a proven track record at Home Depot, excelling in over 15 years of customer experience management and shrinkage prevention. Adept at building effective teams and enhancing store operations, I drive results through collaboration and strategic insights, ensuring a thriving retail environment while fostering team growth and development.
Overview
19
19
years of professional experience
Work History
Store Manager
Home Depot
Denton, TX
12.2020 - 01.2026
- Reviewed store trends to inform planning decisions and improve team communication through regular meetings and feedback sessions.
- Collaborated with company partners, including district manager and district support team, to resolve … effectively operational issues.
- Reduced shrinkage through strong customer service and follow-through with standard practices.
- Supported store employees in a fast-paced environment through clear communication and constructive feedback, enhancing understanding of customer and associate needs.
- Assisted in implementing the company strategy through playbooks and priority communications.
Assistant Store Manager
Home Depot
04.2009 - 12.2020
- Supervised associates in selling efforts, maintained organized store appearance, and ensured an optimal in-stock position. Reviewed staffing and scheduling, resolved stock deficiencies, guided associates in selling behaviors, addressed customer issues, and supported service needs for installed sales/special orders and product sales.
- Supervised the implementation and execution of all Merchandising Services activities in assigned retail stores, including General Service Guidelines, projects, resets, and other assigned services. Oversaw the team’s metrics and expectations related to safety, quality, productivity, and project completion.
- Managed opening and closing procedures, recommending changes that improved daily activity efficiency. Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Oversaw sales and return transactions at front end, ensuring operational efficiency.
Journeyman Electrician
Texas Tech University
10.2006 - 02.2009
- Adhered to safety protocols, OSHA standards, and building codes to maintain safe working environments during system installations and equipment operations.
- Increased project success by diagnosing faults and removing defective components while repairing and restoring equipment and systems.
- Interpreted electrical codes and diagrams to ensure compliance and accuracy in electrical repairs and installations.
Education
Journeyman Wireman - Electrician
International Brotherhood of Electrical Workers
Lubbock,TXSkills
- Store operations and merchandising management
- Inventory management
- Loss prevention
- Customer experience management
- Business Insight
- Team development
- Excellent collaboration and communication skills
Accomplishments
DS LDP (Leadership Development Program)
Regional Advanced ASM Fundamentals
2019 District 302 Q3 Specialty & Services Winner
2020 District 302 LDX Program
Timeline
Store Manager
Home Depot
12.2020 - 01.2026
Assistant Store Manager
Home Depot
04.2009 - 12.2020
Journeyman Electrician
Texas Tech University
10.2006 - 02.2009
Journeyman Wireman - Electrician
International Brotherhood of Electrical Workers