Tayla Rios
Newark,CA
Summary
Customer-focused Hospitality Specialist known for high productivity and efficient task completion. Skilled in guest services management, event coordination, and conflict resolution. Excel at communication, team collaboration, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Hospitality Specialist
McDonalds
Fremont, CA
06.2025 - 12.2025
- Demonstrated leadership by providing exceptional customer service at McDonald's.
- Managed high-stress situations effectively in a fast-paced environment.
- Collaborated with diverse individuals across various ages and backgrounds.
Admin Clerk
Hayward City Hall
Hayward, CA
07.2024 - 11.2024
- Gained experience in handling government and legal documentation to ensure compliance and accuracy.
- Acquired knowledge of passport application and processing procedures to assist clients effectively.
- Collaborated with city officials, including the Mayor and Council Members, on local initiatives.
- Supported event coordination for community celebrations and local elections.
- Developed office management skills in a fast-paced environment.
Hospitality Specialist
Chick-Fil-A
Fremont, CA
02.2021 - 08.2023
- Cultivated leadership skills by collaborating with team at Chick-Fil-A to enhance service delivery.
- Navigated high-stress situations effectively, ensuring smooth operations in a fast-paced environment.
- Fostered collaboration among diverse age groups, improving overall team cohesion and communication.
Substitute
New Haven Unified School District
Union City, CA
03.2022 - 06.2022
- Substituted for teachers, improving student engagement and communication with parents.
- Adapted instructional materials to support diverse student learning needs and styles.
- Managed daily schedules to optimize workflow in fast-paced office environment.
Education
Certification -
Gavilan College Dispatch Academy
Coyote Valley Center, 560 Bailey Avenue, San Jose11-2025
Certification - web development for both front and back end coding
University of California Berkeley
Berkeley, CA12-2023
Associate's Degree - Political Science
Foothill Community College
Los Altos, CA06-2023
High School Diploma -
James Logan High School
Union City, CA06-2020
Skills
- Room preparation
- Customer service
- Administrative assistance
- Conflict mediation
- Case management
- Time management
- Information management
- Team collaboration
- Verbal and written communications
- Leadership skills
- Legal documentation
- Web development
Timeline
Hospitality Specialist
McDonalds
06.2025 - 12.2025
Admin Clerk
Hayward City Hall
07.2024 - 11.2024
Substitute
New Haven Unified School District
03.2022 - 06.2022
Hospitality Specialist
Chick-Fil-A
02.2021 - 08.2023
Certification -
Gavilan College Dispatch Academy
Certification - web development for both front and back end coding
University of California Berkeley
Associate's Degree - Political Science
Foothill Community College
High School Diploma -
James Logan High School