Taylar Collins
Lubbock,TX
Summary
Results-driven Shift Supervisor with expertise in operational efficiency, inventory management, and customer support. Proven ability to enhance processes and lead teams to deliver exceptional service and quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Lubbock, Texas
05.2020 - Current
- Delivered exceptional service and personalized attention to customers in face-to-face and phone interactions.
- Developed and implemented strategic plans to enhance operational efficiency.
- Oversaw inventory management and supply ordering to align with customer demand.
- Ensured cleanliness and organization of café to enhance customer experience.
- Prepared high-quality espresso beverages following established recipes.
Team Member
Planet Fitness
Hurst, Texas
05.2020 - 08.2020
- Ensured cleanliness and organization of gym equipment and facilities to enhance member experience.
- Supported members with fitness inquiries to foster engagement and satisfaction.
- Processed member check-ins efficiently at the front desk.
- Implemented promotional activities to encourage member engagement and retention.
- Processed customer payments at cash registers, ensuring smooth transactions and member service.
Server
IHOP
Pflugerville, Texas
08.2016 - 05.2019
- Trained new servers on menu offerings and service protocols to ensure consistent service quality.
- Processed cash transactions and payments with precision to maintain financial accuracy.
- Provided exceptional customer service to create a welcoming dining experience.
- Took customer orders accurately and efficiently using point-of-sale systems to enhance order accuracy.
Team Leader
Austin Sports Arena
Round Rock, Texas
05.2016 - 08.2017
- Led daily camp activities and ensured participant engagement.
- Supervised campers during recreational and educational programs, promoting active participation and learning.
- Managed guest interactions, fostering a welcoming atmosphere to improve visitor satisfaction.
- Planned and organized events for diverse groups, enhancing community engagement.
- Operated electronic timing systems for game tracking.
Education
Bachelor of Science - Biomedical Sciences
Tarleton State University
Stephenville, TX05-2022
High School Diploma -
Cedar Ridge High School
Round Rock, TX05-2019
Skills
- Inventory management
- Quality control
- Operational efficiency
- Employee training
- Strategic planning
- Cash handling
- Customer support
Certification
TX Food Manager Certification
Timeline
Shift Supervisor
Starbucks
05.2020 - Current
Team Member
Planet Fitness
05.2020 - 08.2020
Server
IHOP
08.2016 - 05.2019
Team Leader
Austin Sports Arena
05.2016 - 08.2017
Bachelor of Science - Biomedical Sciences
Tarleton State University
High School Diploma -
Cedar Ridge High School