Tayler Buchanan
Gilbert,AZ
Summary
Experienced Business Analyst skilled in supporting business decisions through data-driven insights and operational process improvement. Experience with using the PCI tool to perform analysis and make selections. Able to utilize tools such as Excel, Python, and R for various Actuarial projects. Strong communicator with experience delivering presentations and reports, collaborating across units within the department, and assisting new team members.
Overview
4
4
years of professional experience
Work History
Business Analyst
State Farm
01.2024 - Current
- Responsible for SFFC Pro Forma and utilize the PCI tool to perform analysis and make selections.
- Contribute to other actuarial projects including the Expense Studies, TFNs, Contingencies, and Dividends.
- Create and deliver high quality presentations and reports for various actuarial projects.
- Demonstrate technical aptitude to support operational tools and applications.
- Actively participate in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Underwriting Service Assistant
State Farm
03.2022 - 01.2024
- Serve as the primary contact for Agents and Agent team members to assist with identifying and addressing adverse situations such as billing issues, pricing issues, actual premium vs quoted premium, status of policy, errors on policies.
- Perform premium breakdowns, electronically and/or manually calculate rates based on selected coverages.
- Guide Agents through navigating existing resources including the rate manual.
- Volunteered to present the company's financial reports.
Claims Service Specialist
AllState
03.2021 - 03.2022
- File initial contact for new claims using innovative tools and technology in a collaborative team environment.
- Apply industry expertise to approve inspections and submit payments on claims.
- Review documentation and notes in claim files in accordance with business standard methodologies.
- Communicate compassionately with customers and help them through their claim process in a fast, fair, and efficient manner while maintaining confidentiality.
Education
Bachelor of Science - Applied Mathematics
University of Arizona
Tucson, AZ05-2020
Associate of Science -
Chandler Gilbert Community College
Gilbert05-2017
Skills
- Data analysis
- Team collaboration
- Problem Solving
- Innovative
- Critical thinking
- Organized
- Efficient
- Multi-tasking
- Detail oriented
- Results driven
- Self-motivated
- Customer service
Accomplishments
- CAS DISC DA - in progress
- SOA/CIA Exam FM - passed June 2023
- Microsoft Excel Associate Certification - passed December 2021
- Etched Actuarial Excel Ninja Certification - passed November 2021
- SOA/CIA Exam P - Passed January 2021
- Transfer Tuition Scholarship, Phi Theta Kappa Honor Society, Presidential Scholarship
Timeline
Business Analyst
State Farm
01.2024 - Current
Underwriting Service Assistant
State Farm
03.2022 - 01.2024
Claims Service Specialist
AllState
03.2021 - 03.2022
Bachelor of Science - Applied Mathematics
University of Arizona
Associate of Science -
Chandler Gilbert Community College
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