Tayler Fisher
Mishawaka,IN
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Caffe Capriccio
05.2023 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained up-to-date knowledge of product and service changes.
Intern
Keystone Insurers Group
07.2022 - 11.2022
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Exercise Science
University of Indianapolis
Indianapolis, IN05.2027
Associate of Science - Physical Therapy Assistance
University of Indianapolis
Indianapolis, IN05.2027
High School Diploma -
Penn High School
Mishawaka, IN06.2023
Skills
- Customer Service and Assistance
- Exceptional Communicator
- Customer Service
- Sales and Upselling
Languages
American Sign Language
Professional Working
Timeline
Customer Service Associate
Caffe Capriccio
05.2023 - 08.2023
Intern
Keystone Insurers Group
07.2022 - 11.2022
Bachelor of Science - Exercise Science
University of Indianapolis
Associate of Science - Physical Therapy Assistance
University of Indianapolis
High School Diploma -
Penn High School
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