Taylin Smith
New Castle,PA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Adidas Outlet
10.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations for up to 4 hours at a time.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Member
McDonald's
01.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Prep Cook
Sonis Italian Restaurant
05.2021 - 01.2022
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Education
High School Diploma -
Laurel Highschool
New Castle, PA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
Languages
Spanish
Limited Working
Timeline
Sales Associate
Adidas Outlet
10.2023 - 11.2024
Crew Member
McDonald's
01.2022 - 06.2022
Prep Cook
Sonis Italian Restaurant
05.2021 - 01.2022
High School Diploma -
Laurel Highschool
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