Long-time customer service professional with years of positive customer feedback, honed and strengthened at Domino's Pizza. I have spent time team building and fostering positive relations with staff. Skills in de-escalating confrontational situations and achieving mutal respect between two parties. Coordinated large events for big sales and festivals in shopping plaza. On-time employee with punctual attendance rate- never calling out or missing a shift.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
3555 Clares St, Ste A, Capitola 95010
08.2017 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Managed Store Paper work and Store to Main Office Relations
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Deli Clerk
Scotts Valley Market/Crown Deli
3555 Clares Street, Ste E, CA 95010
04.2016 - 05.2017
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Cleaned hazardous materials and deep cleaned large fridges
Kept shelves stocked and practiced face for proper organization
Worked on long factory-style make line making bag lunches for the fire department
Kitchen Hand
Live Oak School District
1959 Merrill St, Santa Cruz, CA, 95062
05.2015 - 01.2016
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Prepping large quantites of food to serve to summer school students
Working alone and time management for list of tasks allotted for each day
Education
Associate of Science - Electrical Engineering
Cabrillo College
Aptos, CA
High School Diploma -
Cypress Charter High
1959 Merrill St, Santa Cruz, CA 95062
05-2017
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Staff supervision
Task delegation
Conflict resolution
Retail operations
Event Planning
Employee scheduling
Customer rapport
Strategic planning
Certification
Safe-Serv Food Handler Certified
Interests
Watching Movies and TV Shows
Video Gaming
Drawing and Miniature Painting
Tech enthusiast, passionate about exploring the latest advancements and innovations
I like working with my hands and fixing things
Card and tabletop games
Learning new lore on multiple fictional universe
Talking and fostering positive relationships with people