TAYLOR A D DOHLEN
Sycamore,IL
Summary
It is my goal to work in a position where I can use my experience and forward thinking to benefit my work environment. I believe that communication, hard work and positivity create a winning work environment that I seek to be a part of.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Team Leader
Obscurity Brewing
2020.06 - Current
- Supervised daily operations to ensure efficient service delivery and team performance.
- Trained new team members on food safety standards and customer service protocols.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Inputted inventory’s for dry goods and liquor into spreadsheets
- Counted down drawers and made deposits at end of days
Food servicer
Shakou
2018.09 - Current
- Greeting, providing menu choices, food and drink knowledge and parings with drink and dessert combinations. Prepping food handling. The key goal with Shakou is to successfully provide excellent personable customer service, to nurture a return visit establishing great customer relationships. Additional duties include: set up and breakdown of kitchen, and Dining areas. Maintaining table presentations and restaurant appearance.
FOH Manager
Corner Grind
2023.04 - 2026.01
- Supervised front-of-house operations to ensure exceptional customer service and efficient workflow
- Trained and mentored staff on service standards and operational procedures
- Implemented strategies to enhance guest satisfaction and loyalty
- Created new specials every month
- Managed our budget
- Brought in new products to test with customers
- Baked and prepared scones, muffins, cookies, breads
- Direct my team in daily tasks
- Use google spreedsheets for inventory and budgeting purposes
- Coordinated daily staffing schedules to optimize labor resources
Head sever / Bar tender
Puebla
2016.10 - 2018.09
- Greeting, service, food prep, food drink paring, handling restaurant in Managers absence, openings and closings, Problem solving for customers, liquor rep meetings, tastings, and restaurant suggestions. Bartending included: cash control, check outs, tip outs, liquor order receiving inventory, and approving. Liquor labeling Shelf stocking, dating of perishables, and prepping. Prepping included creating syrups, and garnishes with infused mixes.
Automatic Screen Press Operator
Color Burst
2016.03 - 2017.03
- A non-profit organization that worked with special need adult assistants for the creation of garment printing to include; Shirts, sweatshirts, pants, baby clothing, bags, bandanas, and aprons. Programing and administrating for 2-3 projects daily On multiple color prints. Maintaining machine operation, prepping and cleaning, Working with, and mentoring the assistant Staff in filling daily orders.
Assistant manager
Jimmy John's
2015.03 - 2016.02
- Daily managing for crew members, food prep, food order, inventory, and order receipts. Customer service priority expected with customer problem solving, and staff coordination's. Problem solving, opening and closing for store. Maintaining reports, cash controlling, drawer auditing, daily banking and cash deposits.
Service trainer/food prep line worker
Steak and Shake
2013.01 - 2014.11
- Customer service, POS operating, certified for food service training, worked with food prep, to included increment prep for food readiness, dating, and labeling for freshness guidelines. Assisted in breakdown, setup, and Kitchen health and safety sanitation. Willing and working multiple shifts to help maintain management needs.
Crew Member
Mcdonalds
2012.05 - 2013.01
- Drive up customer service, POS operating, food prep, cash drawer auditing, and health department cleaning maintenance per guidelines. Inventory stocking, dish sanitation, and general restaurant maintenance.
Sales associate
Carters
2012.02 - 2012.05
- Clothing stocking, and store order and maintenance. POS operating, merchandising, and customer service. Learning company customer relation skills and role playing.
Education
Graduate with High-school diploma - undefined
Batavia high-school
Batavia, ILSkills
- Client relations Analytical thinking Time management POS system proficiency Beverage service and food handling Culinary preparation Leadership abilities Sales strategies
- Automatic press operation Screen preparation and maintenance Image processing techniques Color formulation and testing Print quality assurance Inventory management and reconciliation
Certification
- Food and safety cert
- Bassett cert
Timeline
FOH Manager
Corner Grind
2023.04 - 2026.01
Food Service Team Leader
Obscurity Brewing
2020.06 - Current
Food servicer
Shakou
2018.09 - Current
Head sever / Bar tender
Puebla
2016.10 - 2018.09
Automatic Screen Press Operator
Color Burst
2016.03 - 2017.03
Assistant manager
Jimmy John's
2015.03 - 2016.02
Service trainer/food prep line worker
Steak and Shake
2013.01 - 2014.11
Crew Member
Mcdonalds
2012.05 - 2013.01
Sales associate
Carters
2012.02 - 2012.05
Graduate with High-school diploma - undefined
Batavia high-school