Taylor Adkins
Bakersfield ,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Zingos Cafe. Proven ability to enhance guest engagement and increase sales through effective upselling techniques. Adept at cash handling and fostering relationships with regular customers, ensuring a memorable dining experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Zingos Cafe
09.2023 - Current
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service.
Coordinator
The Belle Rae
10.2015 - Current
- Coordinated event logistics, ensuring seamless execution of schedules and resource allocation.
- Developed and maintained relationships with vendors to enhance service quality and efficiency.
- Monitored project timelines, identifying potential delays and recommending solutions to maintain progress.
Server
Chilis's Bar and Grill
08.2019 - 06.2020
- Provided excellent customer service in fast-paced environment.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Bbq Steakhouse
03.2019 - 08.2019
- Upsold daily specials and promoted seasonal menu items to enhance sales.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Johnny Garlics
05.2018 - 11.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
Captian Crawfish
10.2017 - 04.2018
- Trained new servers on menu items and service protocols effectively.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Sushi Ko
12.2015 - 10.2017
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu recommendations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Host
Buffalo Wild Wings
11.2013 - 11.2015
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservation system, optimizing table turnover and guest flow.
- Communicated effectively with kitchen and waitstaff to coordinate service.
- Handled guest inquiries and complaints with professionalism and urgency.
Education
High School Diploma -
Independence High School
Bakersfield, CA06.2013
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Certification
• Food Handler Certification
• Alcohol Beverage Certification
Timeline
Server
Zingos Cafe
09.2023 - Current
Server
Chilis's Bar and Grill
08.2019 - 06.2020
Server
Bbq Steakhouse
03.2019 - 08.2019
Server
Johnny Garlics
05.2018 - 11.2018
Server
Captian Crawfish
10.2017 - 04.2018
Server
Sushi Ko
12.2015 - 10.2017
Coordinator
The Belle Rae
10.2015 - Current
Host
Buffalo Wild Wings
11.2013 - 11.2015
High School Diploma -
Independence High School