Taylor Aguillard
Lake Charles,LA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with patients, insurance representatives and other members of out team while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
Work History
Insurance Specialist
Lake Charles Memorial Health System
04.2022 - Current
- Maintained high standards of customer service by building relationships with patients
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Processed eligibility and benefits verification and authorization requests.
- Maintained confidentiality of patient finances, records, and health statuses.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Researched and resolved routine and complex issues.
- Communicated effectively with members of operations, finance and clinical departments.
- Acted as subject matter expert, answering internal and external questions and inquiries.
Veterinary Technician
Pet Emergency Clinic
02.2022 - 01.2023
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Collected patient biopsies and blood samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Pricing Clerk
Stines
12.2020 - 03.2022
- Utilized specialized software to capture and process data.
- Created customized marketing materials to increase product awareness.
- Created and maintained sales from start to finish
- Maintained pricing when on incensory throughout retail store
Pool Cleaner
Outdoor Services
08.2017 - 12.2020
- Maintained safe pool water quality levels using different chemicals.
- Skimmed pool surfaces before emptying skimmer baskets.
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Completed backwash procedures using various types of filters.
- Adjusted water levels following evaporation, winds and thunderstorms.
- Winterized pools before first area freeze to minimize contamination risk and protect sensitive components from cold damage.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
- Maintained weekly and monthly reports of each pool
- Created billing for each customer at the end of each month
Education
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO06.2023
High School Diploma -
Grand Lake High School
Lake Charles, LA05.2019
Skills
- Documentation Abilities
- Reporting Abilities
- Account Management
- Reporting Skills
- Customer Service
- Insurance Law Knowledge
- Time Management
- Health Insurance
- HIPAA Compliance
- Relationship Building
- Administrative Functions
- Insurance Coverage Verification
Timeline
Insurance Specialist
Lake Charles Memorial Health System
04.2022 - Current
Veterinary Technician
Pet Emergency Clinic
02.2022 - 01.2023
Pricing Clerk
Stines
12.2020 - 03.2022
Pool Cleaner
Outdoor Services
08.2017 - 12.2020
Associate of Science - Health Administration
Colorado Technical University
High School Diploma -
Grand Lake High School
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