Taylor Arterberry
Weatherford
Summary
Licensed cosmetologist and high-performing Center Manager with a proven track record of leading top KPI teams, exceeding SPT benchmarks, and driving referral growth. Known for building motivated teams, delivering exceptional guest experiences, and combining hands-on service expertise with strong operational leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Center Manager
European Wax Center - BRK Group LLC
Weatherford
10.2024 - Current
- Lead and operate a high-performing center recognized by corporate for exceptional referral growth and top-tier performance metrics
- Manage and coach a team consistently ranking among the highest waxer KPIs in the and #1 within franchise network
- Maintain SPT well above minimum requirements, frequently exceeding franchise benchmarks
- Managed daily operations, ensuring compliance with health and safety standards.
- Drive guest experience excellence through expert conflict resolution, service recovery, and personalized care
- Build and sustain a motivated, goal-driven team culture resulting in high retention, engagement, and performance
- Leverage hands-on waxing experience to support staff training, service quality, and guest trust
- Oversee daily operations including staffing, performance coaching, sales strategy, and KPI accountability
- Developed marketing strategies to increase local brand awareness and drive customer traffic.
Lead Wax Specialist
European Wax Center - BRK Group LLC
Weatherford, TX
03.2024 - 10.2024
- Led and coached team of wax specialists to consistently meet and exceed KPI benchmarks
- Trained and onboarded new wax specialists, ensuring service quality, speed, and guest experience excellence
- Partnered closely with Center Manager to drive center-wide goals, performance improvement, and culture
- Maintained team motivation, accountability, and engagement through hands-on leadership and daily coaching
- Served as guest experience expert, supporting service recovery, conflict resolution, and loyalty-building
- Led by example on the floor, consistently delivering high-quality services and building strong guest relationships
Wax Specialist
European Wax Center - BRK Group LLC
Weatherford, TX
01.2024 - 03.2024
- Performed wax services following safety protocols and hygiene standards.
- Educated clients on aftercare products and skin care routines.
- Maintained cleanliness of workstations and waxing rooms to ensure optimal client experience.
- Developed strong client relationships through exceptional customer service and consultation skills.
- Adapted to varying client needs and preferences to enhance service satisfaction.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
Wax Specialist
European Wax Center - Wax Center Partners
Mansfield, TX
03.2021 - 01.2024
- Performed full-body waxing services using European Wax Center techniques and products.
- Maintained high standards of cleanliness and sanitation in treatment rooms and common areas.
- Educated clients on aftercare products to enhance results and promote skin health.
- Built strong client relationships through exceptional customer service and personalized consultations.
Education
No Degree - Pre-Nursing
Navarro College
Waxahachie, TX12-2022
No Degree - Pre-Nursing
East Texas State University
Commerce, TX05-2022
Cosmetology License - Cosmetology
Navarro College
Waxahachie, TX09-2020
High School Diploma -
Maypearl High School
Maypearl, TX05-2018
Skills
- Team leadership
- Relationship building
- Employee motivation
- KPI tracking
- Guest retention
- Staff development
- Sales expertise
Certification
- Licensed Cosmetologist - Est. 2020
Timeline
Center Manager
European Wax Center - BRK Group LLC
10.2024 - Current
Lead Wax Specialist
European Wax Center - BRK Group LLC
03.2024 - 10.2024
Wax Specialist
European Wax Center - BRK Group LLC
01.2024 - 03.2024
Wax Specialist
European Wax Center - Wax Center Partners
03.2021 - 01.2024
No Degree - Pre-Nursing
Navarro College
No Degree - Pre-Nursing
East Texas State University
Cosmetology License - Cosmetology
Navarro College
High School Diploma -
Maypearl High School