Taylor Avery
San Jose,Ca
Summary
Experienced administrative professional with excellent customer service skills. Effective communicator who enjoys working with people and teams. Remains flexible to the changing needs of daily operations with ease.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Blue Bottle Coffee and Cafe
01.2023 - Current
- Upheld company standards and compliance requirements for operations.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Shift Supervisor
The body shop
01.2022 - 01.2023
- Managed and maintain store layout
- Manage inventory
- Executed thorough demos on skin and body care
- Cash management
- Customer Service
Scheduling Coordinator - Ergonomics Department
Physical Rehabilitation Network (PRN)
01.2019 - 01.2022
- Manage schedules of 5 ergonomists
- Schedule appointments
- Utilize internal software systems for appointment entries and case management
- Process ergonomic evaluation reports
- Follow up with clients post evaluation to ensure successful outcomes
Shift Lead
Safeway Inc.
01.2017 - 01.2019
- Company Overview: Starbucks Coffee Company
- Provide stellar customer service as a barista
- Performed cashiering of food and beverage orders
- Responsible for opening & closing of store
- Train and guide team members
- Maintain clean and organized workplace
- Manage inventory
- Provide product information and complete sales of merchandise
- Starbucks Coffee Company
Education
Associate Of Business - Business Administration And Management
San Francisco State University
San Francisco, CA08.2019
Skills
- Calendar Coordination
- Schedule Management
- Data Entry
- Staff Training
- Office Supplies and Inventory
- Customer Support
- Telephone Etiquette
- Effective Multitasking
- Critical Thinking
- Teamwork and Collaboration
- Attention to Detail
- Employee Motivation
- High-Volume Environments
Timeline
Shift Supervisor
Blue Bottle Coffee and Cafe
01.2023 - Current
Shift Supervisor
The body shop
01.2022 - 01.2023
Scheduling Coordinator - Ergonomics Department
Physical Rehabilitation Network (PRN)
01.2019 - 01.2022
Shift Lead
Safeway Inc.
01.2017 - 01.2019
Associate Of Business - Business Administration And Management
San Francisco State University